Clerical Support Aide III Print (https://www.governmentjobs.com/careers/jacksonvillefl/jobs/newprint/4778948) Apply Clerical Support Aide III Salary $32,717.76 AnnuallyLocation Jacksonville, FLJob TypeCivil ServiceJob Number2025-06360DepartmentPUBLIC WORKSOpening Date01/06/2025Closing Date1/20/2025 11:59 PM Eastern
Description
Benefits
Questions
Job DescriptionAre you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you loveWe are currently seeking a Clerical Support Aide III.Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition, to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.This is clerical support work performing technically varied and complex typing, clerical functions, data entry, and interviewing including interpreting and applying policies and procedures. Work requires knowledge of techniques, methods, and procedures used in performing the more complex typing, clerical functions, data entry, and interviewing, which involve the operation of standard office equipment such as a personal computer, copier, microfilm and microfiche equipment, and calculator, and are learned, on the job or through specialized training. Contacts require courtesy, tact, and effectiveness in dealing with others, and include contacts to request or provide information, ask questions or obtain clarification. The work is semi-routine where tasks are covered by procedures or precedents, and although patterned, some latitude is permitted to consider and choose the most appropriate technique, method, or procedure to follow. Work is normally performed in an office environment though the employee may be required to deliver or pick up mail, documents, supplies/materials, or work in the call center answering phones. The physical demands consist mainly of moving from one work location to another, sitting, or standing at a work station for extended periods of time, and, dependent upon assigned work location, may be required to lift objects weighing up to 15 pounds. The work is performed under general supervision where the work assignments are subject to instructions and established work routines, and the worker is given latitude to rearrange the sequence based on changing work situations or workflow.Examples of Work
Receives, processes, records, indexes and/or files varied correspondence, information, materials, files, documents, fees, and records.
Gathers information and assists the general public in completing required forms and documents.
Types correspondence, memoranda, reports, records, orders and other office documents which may include technical, scientific or legal terminology from sources such as drafts, notes, and oral instructions.
Composes correspondence without review and/or specific instructions.
Researches, analyzes and resolves a variety of job-related work problems based on established guidelines, procedures, laws, rules and regulations.
Gathers, codes, classifies, posts, and/or consolidates information or data for varied complex reports or data entry.
Establishes and maintains information, record, document, and file systems.
Responds to inquiries and complaints from the general public and interprets and explains departmental policies and procedures to customers.
Inputs information or data to personal computer or computer terminal screen following established procedures.
Performs reconciliations for time and attendance and leave.
Receives and receipts cash or credit card transactions.
Orders supplies and prepares purchase orders.
Maintains inventory records and stock for assigned work area.
Makes written reports and fills out forms as necessary.
Operates standard office equipment such as a personal computer using word processing, spreadsheet, database, and related software, calculator, microfilm and microfiche equipment, and copier.
Greets the public and answers the phone.
Demonstrates proficiency in the City of Jacksonville’s competencies.
Performs related work as required.
Knowledge, Skills and Abilities
Knowledge of laws, ordinances, regulations, and departmental/divisional policies and procedures associated with work assigned.
Knowledge of the City’s cash handling and credit card procedure.
Knowledge of office practices and procedures.
Knowledge of Business English.
Ability to read, understand, and apply written instructions and job-related laws, rules, policies, procedures, and materials.
Ability to prepare reports.
Ability to communicate effectively.
Ability to interview and gather information from customers, applicants, and general public.
Ability to review and monitor the work of others.
Ability to establish and maintain working relationships with other employees and the general public.
Ability to operate standard office equipment such as a calculator, personal computer including word, spreadsheet, database and other related software, microfilm and microfiche equipment, and copier.
Ability to make and verify mathematical calculations.
Ability to establish and maintain information, record, document, and file systems.
Dependent upon assignment, ability to type at a rate of 40 words per minute.
Dependent upon assignment, ability to travel between various locations.
Open Requirements/Supplemental Information
Must have at least one year of education and/or experience in clerical work.
Depending on assignment must be able to type 40 words per minute.
Must be able to operate a computer utilizng word processing and spreadsheet applications.
LICENSING/CERTIFICATION/REGISTRATION:
Depending on assignment may be required to have a valid driver's license prior to appointment and which must be maintained during employment in this class.
Depending on assignment, must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville Certification as a Public Driver.
OTHER REQUIREMENTS:
The probationary period for this class is six (6) months.
Depending on assignment, this classification performs safety-sensitive functions and is subject to pre-employment, random and other drug/alcohol testing programs as set forth in the City of Jacksonville's Drug Free Workplace Policy (0401).
A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “info@governmentjobs.com” a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process. please refer to the Frequently Asked Questions on the website.Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:Florida Department of Veterans AffairsAttention: Veterans’ Preference Coordinator11351 Ulmerton Road, Suite 311-K Largo, FL 33778-1630 Email: VeteransPreference@fdva.state.fl.usThe City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.www.coj.net/benefits01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?
Yes
No
02
Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?
Yes
No
03
The budgeted annual salary for this position is $32,717.76. This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)
Yes
No
04
This position is located in an office and is not a remote location.
I have read and understand the above statement.
05
Part-Time and volunteer work experience may be considered if an applicant has worked/volunteered 20 hours per week or more. The complete work history, including number of hours worked per week, must be included in your application if you would like this experience to be considered.
I have read the above statement and understand what is required.
06
If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.
07
Do you have at least one year of education and/or experience in clerical work?
Yes
No
08
Provide a detailed description (at least 3-4 complete sentences) of your experience.
09
Indicate the organization(s) you worked for where you gained this experience.
10
Are you able to operate a computer utilizing word processing and spreadsheet applications?
Yes
No
11
Depending on assignment must be able to type 40 words per minute. Are you able to type 40 words per minute?
Yes
No
12
Depending on assignment, this classification performs safety-sensitive functions and is subject to pre-employment, random and other drug/alcohol testing programs as set forth in the City of Jacksonville's Drug Free Workplace Policy (0401).
I have read and understand the above statement.
13
Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.
FL Class A Commercial Driver License (CDL)
FL Class B Commercial Driver License (CDL)
FL Class C Commercial Driver License (CDL)
FL Class E Driver License
GA Standard Driver's License
GA Class A Commercial Driver's License (CDL)
GA Class B Commercial Driver's License (CDL)
GA Class C Commercial Driver's License (CDL)
License from another State.
Learner Permit
My license is currently invalid.
I do not possess any type of Driver's License.
14
If you have a State of FL license, does your license currently have one or more of these restrictions?
C or 1 - Business Purpose Only
D or H - Employment Purposes
P or 2 – Probation Interlock Devise
S or I – Other Restriction
Two or more of these restrictions.
I have an out of state license.
None of the above.
15
Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?
Yes
No
16
Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?
Yes
No
17
Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?
Yes
No
18
I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.
Yes, the City of Jacksonville has my consent to check my driver's license.
No, I do not wish to give consent to the City of Jacksonville to check my driver's license.
19
Provide your full Driver's License or Identification number. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.
20
If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference
Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.
No, I am not claiming veterans preference and this does not apply to me.
21
If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.
I have read the above statement and understand what is required.
Required Question
AgencyCity of JacksonvilleAddress117 W. Duval St. Suite 100 Jacksonville, Florida, 32202 Websitehttp://www.coj.net/departments/employee-services.aspx Apply Please verify your email address Verify Email