Commercial Loan Servicing Spec SrThe Commercial Loan Servicing Specialist Senior works to support an array of banking commercial products. Under limited supervision, this job works on projects and prospects associated with commercial operations by supporting data input processes, quality control, client statement preparations and error identification. This job elevates reporting issues to senior professionals and consistently works to maintain the accuracy of the company's commercial loan management system.Key Responsibilities and Duties
Organizes processing of commercial banking products such as loans, letters of credit and banking guarantees.
Reviews data inputs from loan applications and related documentation into a commercial loan management system.
Works to ensure quality, accuracy and completeness of data entered into the management system.
Coordinates drafting of statements for clients, along with conducting reconciliation and investigation efforts when needed.
Provides information on existing loans to clients as requested.
Implements best practices for resolving out-of-balance transactions to ensure accuracy of the company’s commercial loan management system.
Identifies erroneous transactions and reports issues to professionals for issue resolution.
Provides assistance and training to junior level employees to ensure high quality delivery of services and products.
Educational Requirements
Vocational and/or Technical Education Preferred
Work Experience
3+ Years Required; 5+ Years Preferred
Physical Requirements
Physical Requirements: Sedentary Work
Career Level4ICPreferred Qualifications
5+ years commercial real estate loan servicing and documentation experience.
Familiarity with multi-family lending.
Experience in providing excellent customer service.
Strong analytical and problem-solving skills.
IBS, Salesforce and OnBase systems experience.
Procedure writing experience.
Attention to detail and ability to handle multiple priorities simultaneously.
Effective time management skills.
Hybrid work is a minimum of four days a week, one flexible day for remote work.Posting End Date: 9/10/24#LI-Hybrid #LI-SR1Company SummaryEverBank provides nationwide banking services to consumer and commercial clients through a variety of channels, including online and mobile applications, as well as its Florida-based financial centers.VEVRAA Federal ContractorBenefits SummaryEverBank is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. EverBank strives to pay wages competitive with those prevailing in our geographic areas and industry.EverBank's Total Rewards package includes superior benefits such as, health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.EverBank prohibits pay discrimination on the basis of any protected characteristic.EverBank may require a background check as a condition of employment. Qualified applicants with arrest and/or conviction records will be considered in accordance with applicable federal, state, and local laws and regulations, including, but not limited to, any laws and regulations specifically pertaining to banks and federal contractors.EverBank seeks priority referrals of protected veterans for jobs at all locations within the state.Pay Range $25 to $34EEO StatementEverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.Pay Transparency Non-Discrimination ProvisionWe will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information. If you believe that you have experienced discrimination, contact OFCCP at 1.800.397.6251. TTY 1.877.889.5627. www.dol.gov/ofccp (https://urldefense.com/v3/http:/www.dol.gov/ofccp;L8-7AA!WETVLfn333rqXNYi0-qITSUktDEWiFnQqvstF1J-gO8B03ANdCf4ucPkrvzeJpXk8bwyTvLqjEa8-JEpoxwcjXaB$) .Machine Readable FilesThe Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for the benefit package options under are linked below:Machine Readable Files (MRFs) - Aetna