Would you like to join one of the nations top financial institutions and have loan experience? If so, look no further and apply now!Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Jacksonville, FL or Plano, TX!Pay rate: 18.51/hrShift availability: Mon – Fri, 12:30p – 9p Hybrid scheduleLength: Twelve (12) months with possibility of extension/conversionFor instant consideration for this role, click on Apply Now and upload your resume.Our ideal candidate must have/must be able to:
Receive and respond to requests received by email or phone, but primarily phone
Provides resolution for requests received via phone or email; Interacts continuously and deepens relationships with internal business partners as well as clients to further enhance client delight
Requests consist of Commercial Loan and/or Credit Products
Responsible for the day-to-day analysis, research and resolution of varied problems
Functions include administering defined procedures, analysis and report generation, and exception processing
Coordinates the implementation of products/services and operational solutions
May assist in designing, documenting, implementing, and monitoring of new products/services
Provides guidance to associates within own unit regarding procedural, technical and/or operational changes
Education/Certification Requirements:
High School Diploma or GED required
Bachelor’s degree preferred
Experience requirements:
2-4 years of bank operations experience
Strong customer service and conflict resolution skills
Excellent communication skills
Research and analysis skills
Ability to navigate multiple computer systems while interacting with customers
Note:This role a hybrid role in Jacksonville, FL or Plano, TX!Pay Details: $18.51 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance