We are a growing local contractor seeking an organized, reliable, and proactive Office Administrator with sales/customer service experience to support our day-to-day operations. This is an in-office position in Winter Haven (with potential for remote flexibility later), and we're looking for someone who is tech-savvy, detail-oriented, and confident on the phone.
If you have a sales background, enjoy talking with customers, and can keep our operations running smoothly while our crews are on job sites, we want to hear from you!
What You'll Be Doing
Answering inbound calls and following up with leads
Making outbound calls to engage potential customers and support sales efforts
Talking with clients to understand their needs and guiding them on our services
Entering detailed notes into customer profiles (CRM and spreadsheets)
Scheduling estimates, appointments, and job start dates
Coordinating with crews, tracking job progress, and updating records
Managing data entry and job tracking for active projects
Assisting with invoice tracking and basic office admin tasks
What We're Looking For
Prior experience in sales, customer service, or administrative support
Strong phone communication - confident, professional, and personable
Ability to talk efficiently with customers and keep accurate notes
Organized and detail-oriented - able to manage multiple tasks and follow-ups
Tech-comfortable (CRM systems, Google Sheets, calendars, etc.)
Construction or home services experience is a plus, but not required
Motivated to learn, grow, and take ownership of responsibilities
Position Details
In-office (Winter Haven, FL) - remote option possible in the future
Full-time (Monday–Friday, 40 hrs/week)
Training and onboarding will take place in-office
Pay based on experience
Growth opportunities as our company continues to expand
How to Apply
Please complete our application form here:https://forms.gle/Y8RNdVZWHURRSim38 (Google account required to apply)
We will review all submissions and follow up with qualified candidates.