Overview:
Fast Guard Service is seeking diligent and reliable office staff with operator experience to join our team. This position is vital in ensuring seamless communication and support within our organization. The ideal candidate will have excellent communication skills, a flexible schedule, and the ability to handle after-hours calls.
Key Responsibilities:
Answering and Directing Phone Calls:
Serve as the first point of contact for incoming calls.
Efficiently direct calls to the appropriate departments or individuals.
Provide accurate information to callers, resolving inquiries when possible.
Customer Service:
Maintain a professional and courteous demeanor at all times.
Address customer needs and concerns with empathy and efficiency.
Record and relay messages accurately and promptly.
Administrative Support:
Assist with various administrative tasks as needed, including data entry, filing, and document preparation.
Manage and organize office supplies and resources.
Support other office staff in day-to-day operations.
After-Hours Availability:
Be available to answer phone calls outside of regular business hours.
Respond promptly to urgent inquiries and relay information to the relevant parties.
Ensure that all after-hours communications are documented and followed up on.
Shift Flexibility:
Willingness to work various shifts, including weekends and holidays.
Adaptability to changing schedules and work demands.
Reliable attendance and punctuality.
Qualifications:
Previous experience as an operator or in a similar role is preferred.
Exceptional verbal and written communication skills.
Strong organizational skills and attention to detail.
Proficiency in using office equipment and software, including Microsoft Office Suite.
Ability to work independently and as part of a team.
Flexibility to work different shifts and respond to after-hours calls.
Fast Guard Service offers competitive benefits, opportunities for growth, and a dynamic work environment.
Fast Guard Service is committed to creating a diverse and inclusive workplace and encourages applicants from all backgrounds to apply.
To apply, please submit your resume and a cover letter outlining your qualifications and availability.
Email: hr@fastguardservice.com.