Customer Service Officer

Job DescriptionWe are looking for a Customer Service Officer who will serve as the first point of contact for our students, partners, and clients. The ideal candidate will handle inquiries with professionalism, ensure smooth communication across departments, and provide exceptional support that reflects our academy’s values.ResponsibilitiesDeliver high-quality customer support via phone, email, and in-person interactions.Assist students and clients with program information, enrollment processes, and service inquiries.Maintain accurate records and manage updates in our internal systems.Collaborate with other departments to resolve issues promptly and effectively.Uphold company standards and ensure a positive customer experience in every interaction.