Our client, is seeking a Help Desk professional to join their team. As a Desktop Support/ Help Desk Professional in this 6 month + contract role you will provide hardware and software support. The ideal candidate will have some customer service experience, help desk or desk top support which will align successfully in the organization.Job Title: Desktop Support/ Help Desk ProfessionalLocation: Orlando, FLPay Range: $20.00 to $25.00 per hour depending upon experienceResponsibilities
Provide onsite support for Software Maintenance & Service Requests that cannot be resolved by the Level 1 Service Desk.
Hardware: Installs, Moves, Adds & Changes (IMACs): for workplace (desktop, laptop and thin client):
An Add or Change is any modification made to the hardware or software of an authorized client or server product at an in-scope location, including the testing of the modified system. De-install and re-install any authorized Hardware, Software, or other related services as necessary to execute the IMAC including wiping the hard drive, per procedures, using provided software and tools.
Physically move Hardware, as agreed, related to a de-installation, an installation, a move, or a cascade within the same location.
Requirements
6 months + experience with Desktop support or Help desk experience
HS diploma or higher
Able to work and speak with customers
Open for learning
Benefits
Medical, Dental, Vision, 401k
Weekly pay with direct deposit
Consultant Care support
Free Training to upgrade your skills
Dedicated Career Partner to help you achieve your career goals
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson WellsManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.