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IT Specialist I - PC Support Print (https://www.governmentjobs.com/careers/ocso/jobs/newprint/4381261) Apply IT Specialist I - PC Support Location Orlando, FLJob TypeFull TimeJob Number24-00291DepartmentInformation Management ServicesOpening Date02/07/2024Closing Date2/20/2024 3:00 PM EasternHiring SalarySalary Range: $39,894yr - $61,318yr Starting rate of pay may vary based on factors including, but not limited to, education, training, and/or experience.
Description
Benefits
Questions
JOB SUMMARYSalary Range: $39,894yr - $61,318yr Starting rate of pay may vary based on factors including, but not limited to, education, training, and/or experience. MINIMUM REQUIREMENTS & ESSENTIAL FUNCTIONSThis position provides basic technical support to the Agency. Work requires original andcreative thinking under the direction of upper-level team members, with minimal latitude for individual initiative. Work requires basic proficiency in one of the following areas: desktop management, service management, quality assurance, or incident management. This position reports to an IT Supervisor. #ojMinimum Requirements
At least 18 years of age.
U.S. Citizen or possess a current permanent resident card.
Clean criminal history; any arrest history will be individually evaluated.
No illegal drug usage within the past year. Other drug usage will be evaluated on a case by case basis.
Must be able to comprehend and communicate fluently in verbal and written English.
High school diploma or general education degree (GED) AND one (1) year of IT service desk support experience.
Must have a valid Florida driver’s license.
Must attend and successfully complete the agency sponsored Law Enforcement Vehicle Operations (LEVO) Training if assignment includes driving an agency vehicle. Use of agency vehicle would require appropriate driving history and passing agency biennial driver’s physical exam.
Depending on assignment, may be required to be FCIC/NCIC certified within one (1) year of accepting position.
Must have intermediate computer skills in one of the following areas: Office Products, Desktop Operating Systems, Service Management, or Client device support.
Ability to resolve basic technology problems that have been reported.
Ability to execute and complete basic tasks and work assignments based on defined service levels, in a timely manner.
Ability to communicate with agency employees and/or team members regarding technology issues or requirements in order to verify that the issue has been resolved.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of citizens or employees of an organization.
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must have the ability to use creative and original thinking.
Must have the ability to distinguish between relevant and irrelevant information in order to make logical decisions.
Must have the ability to take ownership of assignments.
Ability to focus and complete assignments in a timely manner.
PREFERRED QUALIFICATIONS:
Certification in A+ (CompTIA A+) is preferred.
PROCESSING & TRAININGADDITIONAL PROCESSING:
Some positions, depending on the responsibilities, may require the candidate to successfully pass a physical or other selection processes when needed.
Please upload a resume that is no longer than 2 pages in length.
PHYSICAL DEMANDS & WORK ENVIRONMENTWhile performing the duties of this job, the employee is regularly required to talk, hear, and also sit and work on the computer for long periods of time. The employee is occasionally required to stand and reach with hands and arms. The employee is occasionally required to walk, stoop, kneel, crouch, crawl, or use hands to handle or feel. The employee may occasionally lift and/or move up to 25 pounds and may have to assist someone lifting up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee must be able to work in remote locations within Orange County. The employee will be working with computer related equipment and may occasionally beexposed to the risk of electrical shock. The noise level in the work environment is usually moderate. Depending on assignment, may be required to occasionally work evenings and/or weekends. The employee is required to support the agency’s emergency operations during a critical incident and may be recalled. The employee may also be assigned to a technical team in order to support the agency during a critical incident.The Orange County Sheriff’s Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Orange County Sheriff’s Office may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.All full-time employees of the Orange County Sheriff's Office receive an excellent benefits and compensation package.
Sheriff contributes majority of cost for medical coverage
Life insurance and long term disability insurance is provided by Sheriff; employees may elect to purchase additional coverage
Retirement benefits are provided by the Florida Retirement System
Uniforms, weapons, and other equipment furnished
Education incentive and reimbursement programs
12 vacation days per year/accrues at 3.69 hours bi-weekly
Sick time accrues at 3.69 hours bi-weekly
13 paid holidays per year
Gym facilities in many agency buildings
01
You must be at least 18 years of age to work in a non-law enforcement capacity. If applying for a non-law enforcement position, are you at least 18 years of age?
Yes
No
02
Are you a United States citizen or do you possess a valid permanent resident alien card?
I am a United States citizen
I am not a United States citizen, but I do possess a valid permanent resident alien card
I am neither a United States citizen nor do I possess a valid permanent resident alien card
03
If you possess a permanent resident alien card, please provide the issue date, expiration date and the category code.
04
Do you have any tattoos or body ornamentation on the hands, head, neck, or face?
Yes
No
05
Please provide the description(s) and location(s) of ALL tattoos / body ornamentation(s)?
06
Do you possess a high school diploma or general equivalency diploma (GED)?
Yes
No
07
How many college credits do you have?
08
Are you able to read, write and fluently speak English?
Yes
No
09
Are there any languages other than English that you can read, write, or speak fluently?
Yes
No
10
Please provide the other languages you can read, write, or speak fluently. Enter each language on a separate line and beside each enter whether you read, write, or speak the language fluently.
11
If you have a driver's license, what is your driver's license # and the state of issuance? Enter N/A if you have no driver's license.
12
Have you had a driver's license for at least one (1) year as of this application date?
Yes
No
13
Have you received more than two (2) moving traffic violations/citations in the past three (3) years from the date of this application?
Yes
No
I do not drive and/or have a driver's license
14
Please provide details of your moving traffic violations/citations in the past three (3) years from the date of this application?
15
Have you ever had your driver's license suspended or revoked?
Yes
No, or I do not have a driver's license
16
Please provide details of your driver's license suspension(s) / revocations(s), date(s), state(s) issued and explanation(s).
17
Have you ever been convicted of a felony?
Yes
No
18
Have you ever been arrested or charged with a felony and/or misdemeanor crime? Pursuant to F.S.S. 943.059, arrests that have been sealed or expunged must be disclosed.
Yes
No
19
Please provide the felony and/or misdemeanor arrest(s) or charge information and date(s). If applicable, please note whether the arrest was sealed or expunged.
20
Have you ever been convicted of any misdemeanor crime involving false statements, perjury, or domestic violence?
Yes
No
21
Please provide all misdemeanor conviction charge(s) involving false statements, perjury, or domestic violence and date(s).
22
Have you ever been a suspect or a defendant in any criminal investigation?
Yes
No
23
Please provide an explanation of all your criminal investigation(s) and associated dates.
24
Have you ever been involved in any criminal activity?
Yes
No
25
Please provide an explanation of all your criminal activity and associated dates.
26
Do you have regular or continuous associations or dealings with anyone under criminal investigation or indictment, or who is involved in criminal behavior?
Yes
No
27
Please provide an explanation of your associations with the individual(s) under criminal investigation or indictment and the criminal activity that is involved.
28
Are you now, or have you ever been, a member of a gang, extremist organization, or any association that engages in criminal activity?
Yes
No
29
Please provide the gang and/or association name, location(s) and the dates of involvement.
30
Have you been or known anyone who has been associated with any organization, past or present that would place the integrity of the Sheriff's Office in question? (e.g. KKK, Nazi organization, extremist organization, organized crime, etc.)
Yes
No
31
Please provide an explanation of these associations or dealings you have with these individuals that would place the integrity of the Sheriff's Office in question;. (e.g. KKK, Nazi organization, organized crime, etc.)
32
Have you ever used, possessed, or cultivated an illegal controlled substance?
Yes
No
33
Please provide an explanation of your drug use, and/or possession, and/or cultivation of an illegal controlled substance along with associated dates of last use/involvement.
34
Have you used any illegal drug(s) or illegal controlled substance(s) within the last year from the date of this application? (e.g. - marijuana, heroin, cocaine, LSD, etc.)
Yes
No
35
Please provide the type(s) of illegal drug(s) used within the last year, location(s), and the dates last used.
36
Have you ever been involved in the sale/purchase of illegal drugs either directly or indirectly?
Yes
No
37
Please provide details of your illegal drug sale(s)/purchase involvement, location(s) and date(s).
38
Have you ever served in the armed forces (Military), and if so, what type of discharge did you receive?
I did not serve in the military
Honorable Discharge
Honorable Discharge under General Conditions
Dishonorable Discharge
Other
I am still an Active Reserve
39
What military branch(es), including any state National Guard, did you serve or are you currently serving in?
40
Please provide the dates of service to include Active and/or Reserve service.
41
Were you ever formally disciplined while in the military to include any Article 15's?
Yes
No
Not Applicable
42
Please provide type of military discipline(s), reasons for the discipline, and dates.
43
Are you currently employed by a law enforcement or corrections agency and if so, are you currently under internal investigation?
Yes
No
Not Applicable
44
If you have prior law enforcement or corrections experience, have you ever been under internal investigation?
No, I have never been under internal investigation at a prior law enforcement or corrections agency
Yes, I have been under internal investigation at a prior law enforcement or corrections agency
Not Applicable
45
Please provide the employer's name where you were under internal investigation, to include each incident, date(s), and outcome.
46
Have you ever been disciplined by any past or current employer?
Yes
No
47
Please provide the employer's name where you were disciplined, type of discipline(s) and date(s).
48
Have you ever been terminated or asked to resign from a job?
Yes
No
49
Please provide the employer name(s) where your were terminated or asked to resign, reason for departure(s), and date(s) of termination(s)/resignation(s).
50
Have you applied with any other law enforcement agencies?
Yes
No
51
What agency, city/state and date(s) of application?
Required Question
AgencyOrange County Sheriff's OfficeAddress2500 West Colonial Drive Orlando, Florida, 32804 Phone(407) 254-7490 Websitehttp://OCSO.COM Apply Please verify your email address Verify Email
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