Job Details

ID #53252902
State Florida
City Orlando
Job type Full-time
Salary USD TBD TBD
Source ServiceNow
Showed 2025-01-10
Date 2025-01-10
Deadline 2025-03-11
Category Et cetera
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Technical Support Engineer Performance

Florida, Orlando, 32801 Orlando USA
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What you get to do in this role:The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills.  â€¨The Performance Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.   

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