Compensation: $700 to $1,000 per week
Employment type: full-time
Experience level: entry level
Job title: Customer Service Representative (Entry-Level)
Company: Phoenix Shores
Location: Sarasota | In-Person | Day Shift
Compensation: Starting at $700/week (with training)
About Phoenix Shores
At Phoenix Shores, we’re more than a marketing firm, we’re a mission-driven team dedicated to delivering innovative solutions and exceptional service. Partnering with leading industry clients, we specialize in resolving auto glass damage claims and enhancing customer retention through expert support and streamlined processes.
We are currently seeking entry-level Customer Service Representatives who are passionate about helping others, eager to learn, and ready to grow within a collaborative, fast-paced environment.
What You’ll Do
As a Customer Service Representative, you will play a pivotal role in representing our brand and supporting our customers. Your daily responsibilities will include:
Developing a thorough understanding of our products and services to answer customer inquiries and assist in resolving concerns.
Building trust and rapport through clear, respectful, and solutions-oriented communication.
Addressing and resolving customer account issues with professionalism and empathy.
Handling every customer interaction with a problem-solving mindset and a positive, can-do attitude.
Supporting sales and enrollment processes when needed by closing service requests or customer orders.
What We’re Looking For
We’re seeking motivated individuals who thrive on helping others and want to be part of a supportive team. While previous experience is a plus, it’s not required. Ideal candidates will possess:
A background in customer service or sales (preferred, not required)
A friendly and engaging demeanor
Strong verbal communication skills
A dependable and proactive work ethic
Confidence when handling challenges and finding creative solutions
A desire to grow within an organization that values and nurtures its team members
Why You’ll Love Working With Us
At Phoenix , we celebrate both personal and professional growth. When you join us, you can expect:
A dynamic, inclusive, and supportive team environment
Ongoing hands-on training and mentorship
Advancement opportunities within a growing company
A work culture that recognizes hard work and celebrates wins
Perks & Benefits
Company-sponsored events and celebrations
Flexible scheduling options
Complimentary snacks and meals
Free uniforms
Career development and advancement opportunities
Paid training
Schedule
Day shift
Monday to Friday
Occasional weekends as needed
If you're ready to launch your career in a people-first organization and contribute to a positive customer experience, we encourage you to apply today. We’d love to meet you!