Care Management Support Assistant

Become a part of our caring community and help us put health firstThe Care Coaching Assistant 2 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 2 performs varied activities and moderately.Performs computations. Typically works on semi-routine assignments.The Care Coaching Assistant 2 contributes to administration of care management.

Works directly with state agencies to monitor members eligibility

Performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations

Typically works on semi-routine assignments

Decisions are typically focus on interpretation of area/department policy and methods for completing assignments

Works within defined parameters to identify work expectations and quality standards, but has some latitude overprioritization/timing, and works under minimal direction

Schedule will be Monday-Friday 8:30am-5:00pm

Use your skills to make an impactRequired Qualifications

Must reside in Florida

Proficient in Word, Outlook, and Excel

2 or more years of administrative support experience

Excellent customer service and communication skills

Preferred Qualifications

Administrative support experience in a healthcare industry

Knowledge of Medicare Medicaid guidelines

Familiarity with care and well-being resources

Bilingual in English & Spanish

Associate or Bachelor's degree

Clerical support background in a healthcare environment

Additional InformationAll Humana associates approved for the Home or Hybrid Home/Office work styles are required to self-provide wireless, wired cable or DSLaccess to the internet at the connectivity speeds required by the company to successfully perform their job. A download speed of 25 Mbps and an upload speed of 10 Mbps is recommended.#ThriveTogether #WorkAtHome #LIRemoteScheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$37,200 - $51,200 per yearDescription of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usHumana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=HumanaWebsite.