Do you love working with numbers? This client is for you! Answer inbound calls and video chat with customers to handle technical support questions and software navigation.
Inbound phone and video customer service/technical support.
Patience and empathy
Easily manage stress, able to work under pressure, and adapt to adverse situations
Be knowledgeable and friendly
Deliver eloquent customer service
Have experience working with users to identify the best solution
Requirements
Must be able to pass a background check
Must be able to work 15-20 hours a week (some clients have weekend requirements)
Must have a quiet distraction free work environment
Must have minimum computer specifications or better as needed by client (laptop or desktop)
Must have a USB headset with microphone (required for a certification training)
Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
Must be able to purchase a call center noise cancelling headset that connects to your computer via USB
Training is from: 03/05/2024 – 03/26/2024.
Multiple Class Times Offered (You pick only one):
Class Times Offered
Monday – Friday
9:00 a.m. – 1:00 p.m. ET or
10:00 a.m. – 2:00 p.m. ET or
1:00 p.m. – 5:00 p.m. ET or
4:00 p.m. – 8:00 p.m. ET or
6:00 p.m. – 10:00 p.m. ET
Start Earning Revenue on: 03/27/2024. Contract duration is one month.