LocationOmni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match.Job DescriptionTo ensure proper training and supervision of all associates, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities
Assist in overall supervision of all oultlets within the food and beverage department
Have full knowledge of all menus and beverage menus
Have full knowledge of responsible alcohol service
Proper setup and breakdown of area and service station
Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone
Provide cocktail service throughout all outlets
Multi-task several guests and duties at once, maintaining the highest levels of service
Take food and beverage orders from guests
Enter in orders to the computer ensuring accuracy and timeliness
Manage walk-up and seated guests appropriately
Prepare beverages for servers from printed tickets
Follow service standards and best practices at all times
Demonstrate excellent teamwork with internal associates
Responsible for assigned shift, assisting in overall management
Demonstrate excellent teamwork with associates
Demonstrate full working knowledge of POS system
Maintain a clean and safe work environment
Be pleasant, smile, and greet all guests, using guest names when obtained
Check staff punctuality
Must have sense of urgency throughout entire shift
Handle guest comments and complaints
Stay on the floor during operating hours
Communicate with guests and receive feedback
Observe, teach, and correct associates' service
Maintain condition of outlets
Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS
Perform any other duties assigned by Management
Qualifications
Previous supervisor experience in food and beverage highly preferred.
Must be knowledgeable of wines, beer and liquor.
Must have TIPs Certification.
Must have Food Handler Certification.
Able to stand for extended periods of time
Able to work long hours/shifts
Able to read and write English proficiently
Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally
Able to walk, sit, stand, squat, reach, and lean in the course of daily business
Able to carry and balance oval and cocktail trays
Able to push purchasing carts for a distance
Self motivated, and ability to work with limited supervision.
Ability to work a flexibe schedule to include weekends, holidays, and AM and PM shifts
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transpformattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job LocationsUS-GA-AtlantaPosted Date6 hours ago(12/17/2024 1:58 PM)Requisition ID 2024-117363 of Openings 1Category (Portal Searching) Food & Beverage