Location: 70% travel Required to supporting our GA/TN/KY/OH MarketsThe Training Associate facilitates in-person and webinar-based training programs for providers and Care Center staff. Our training program sets Care Centers up for success using the EHR and emphasizes Privia Best Practice workflows. In addition, the Training Associate serves as a resource to colleagues in an expert capacity. Primary Job Duties:Delivers pre-live training to providers, clinical staff, and administrative staff focused on efficiency, delegation, and population health initiatives.Provides go-live support and at-the-elbow support for the Care Center. Leverages curriculum and tools to train EHR concepts.Customizes best practice curriculum based on workflow assessment findings and unique needs of a Care Center.Monitors online e-learning completion.Ensures that training is scheduled and delivered on-time.Leverages reporting of key metrics to identify providers and care centers in need of
additional training.Works collaboratively with Implementation, Product Performance, and Performance Team members to accomplish goals.Works collaboratively with and serves as an athenahealth SME for other Privia teams.Provides excellent customer service through creative problem solving and follow through.