Vacancy expired!
Office Manager Position Available at Southern Cinema! Full Time or Part Time.
Are you a tech enthusiast with exceptional organizational skills and a knack for customer service? Southern Cinema, a leading home technology company, is seeking a dedicated and knowledgeable Showroom/ Office Administrator to join our team. If you have excellent communication skills, technical aptitude, and a passion for creating memorable customer experiences, we invite you to apply for this exciting opportunity.
Overview: We are seeking a highly organized, responsible and exceptionally friendly individual to join our established 25 year old organization. Our previous office manager relocated for personal reasons, and has created a workflow system that we are looking for you to maintain. You will help keep our office organized and assist our personnel with logistics and workflow systems, with a heavy use of CRM software and related online systems. Between office duties, there is often some downtime. In these times, you will assist with social media posting and ad creation for facebook, instagram, houzz among others. Although we don’t have a huge amount of walk in traffic, there are times where you will be required to show off not only our awesome showroom, but also your awesome customer service skills.
We offer some great perks at Southern Cinema, including health benefits, a flexible schedule, 4 weeks paid vacations/ PTO, friendly work environment and performance bonuses.
Responsibilities:
Handle customer inquiries and provide outstanding service over the phone, including scheduling consultations and fielding incoming service calls requests.
Communicate with vendors, such as Control 4, to manage returns (RMA’s), track shipments, and other vendor related needs.
Engage with walk-in customers, deliver captivating product demos in our showroom, and provide personalized recommendations.
Responsive and friendly communication with our existing clients to insure customer satisfaction when they call in, request service, looking for upgrades, provide feedback, etc.
Receive and document product deliveries, help stage items for installations, and maintain records of damaged goods etc.
Perform general office tasks, including checking the mail, visits to the post office, banking errands, and drop off outgoing shipments to fedex.
Assist in organizing the office layout and order office supplies when needed
Maintain cleanliness and orderliness in the showroom and office through regular dusting, vacuuming, and general upkeep. Note: we have a janitorial service, this is just general upkeep.
Create and post engaging content on our social media channels to promote our products and services.
Assist with other tasks as needed to ensure the efficient operation of the store.
Requirements and Qualification Must Haves:
Excellent verbal and written communication skills to effectively engage with customers and vendors.
Strong technical aptitude. Proficiency in using Apple computers and familiarity with relevant software applications.
Exceptional organizational skills and attention to detail ability to multitask effectively.
Reliable and punctual, available to work from Tuesday to Friday, 9:30 am to 6:00 pm, and 10:00 am to 4:00 pm on Saturdays. We are closed Sundays and Mondays.
Self-motivated and able to work independently as well as collaborate with a team.
Experience in social media posting is advantageous. Must be able to use Social Media Platforms (twitter, facebook, instagram, etc) for advertising purposes.
Plan in-house or off-site activities and insure Chamber of Commerce events are attended.
Benefits:
Flexible Schedules.
Company Paid Health and Disability.
Ample PTO and Paid Holidays.
Employee Discount Purchase Program
Competitive Salary
If you are passionate about home theater systems, enjoy interacting with customers, and possess the necessary skills to excel in this role, we would love to hear from you!
To apply, please submit your resume and a cover letter to jobs@southerncinema.com. We appreciate all applications; however, only shortlisted qualified candidates will be contacted for an in person interview.
About US:
We are a company with a strong local community presence. We provide AV, IT and Automation solutions to the luxury home market and corporate environments. There are opportunities beyond those listed in the job description above for individuals who have a passion to learn and advance in an interesting field.
Are you a digital marketing agency? Please don't waste our time and yours, don't bother contacting us in the capacity of a company, we don't need your services.
Vacancy expired!