Vacancy expired!
- Works with Business Teams to interpret customer and business needs and translate them into application, system, technical and operational requirements for automations.
- Engages and participates in projects/applications requirement sessions in order to ensure proper technical requirements are clearly documented, testable, and managed.
- May work closely with business and boundary partners (Field Operations, Customer Care and vendors) to support application lifecycle from development through implementation.
- Communicates technical and business aspects of work efforts between team members.
- Determines impact on existing applications & databases based on requirements. Understands applications and systems and provides development input to architects/engineers during the analysis phase.
- Provides project manager with time and resource estimates for technical requirements.
- Works with technical team to ensure all requirements are addressed in solution design.
- Coordinates with QA for testing new features and bug fixes to verify results are as expected.
- Works directly with Development and QA teams to complete application implementations with minimal impact to customers.
- Develops technical documentation, processes, installation procedures and service guides, application training information and may assist in the development of end-to-end documentation for various projects and supported products/applications
- Participates in peer review of solution design documentation.
- Reviews vendor documents as appropriate including detailed functional specifications, and file and field layouts and determines if vendor solutions meet Cox requirements.
- Develops measurements and reports on key service-level metrics.
- Possesses a clear understanding of the architecture standards, a high-level understanding of the business, and a deep understanding of respective domain architectures (business, information, application, technology)
- Depicts the enterprise information conceptually, logically, and physically
- Identifies architectural implications of the business requirements
- May be responsible for entire projects or functions having modest scope/impact or portions of projects having considerable scope/impact to department, area, and, at times, business unit results
- Identifies key barriers/core problems and applies problem-solving skills to deal creatively with complex situations
- BA/BS or 5+ years of related experience
- 3-5 years of experience in related field.
- Seasoned professional contributor with responsibility for an advanced area of work in the professional field
- Experience with Oracle PL/SQL and Informatica ETL are ideal, experience with any of the following are desired: Data analysis using R or Python, graph database analysis, time-series database analysis
- Knowledge of: ICOMS, UET, Granite, Salesforce, and JIRA a plus
- Project Management experience (Scope/Schedule/Budget)
- Experience with various development methodologies (Agile, SDLC)
- Experience working across a wide variety of enterprise groups (Sales Ops, Service Assurance, Business Ops, Field Services, etc.)
Vacancy expired!