Vacancy expired!
OverviewAt WellStar, we all share common goals. That’s what makes us so successful – and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the most integrated healthcare provider in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare.ResponsibilitiesThe Switchboard Operator is responsible for the functions of the switchboard and patient information areas. This includes the efficient operation of the phones/switchboard, pager and paging system. Assists patients, their families, physicians and staff with general information. Monitor all emergency systems. Serve as the main source of communication during hospital emergencies, such as codes etc. Direct visitors, guests and family members to their requested destinations. May be called upon to assist with monitoring/putting away supplies, retrieving mail, updating directory/manual, training and representing our department as pertains to performance improvement (PI). Maintain a high level of professionalism and customer service, which supports the Wellstar's system customer service initiatives. May be called upon to perform other duties and responsibilities as required.QualificationsP B X OperatorPRN as neededShift VaryFlexibility requiredLocation Cobb HospitalRequired Minimum Education
High School Diploma
Preferred Education
Associate's Degree
Required Minimum Experience
12 months Call Center or customer service experience, preferably in a health care setting.
Required Minimum Skills :
Excellent customer service skills, excellent written and verbal communication skills, must possess a clear and professional voice for calls and announcements, must be proficient in basic computer skills and systems utilized by the Communicative Services Department.
Able to work in a high volume area, detail oriented and possess problem-solving skills.
Join us for outstanding benefits and development opportunities. We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country. The WellStar culture of caring has also been nationally recognized three years in a row by Fortune Magazine as one of the “100 Best Companies to Work For”. Step up to your potential. Find out more and apply today.WellStar is an equal opportunity/affirmative action employer. All applicants are considered without regard to race, color, religion, sex, age, national origin, disability, veteran status or any status which is protected by local, state or federal law.Position Type PRNDepartment Communicative ServicesFacility WellStar Cobb HospitalCategory Facility, Environmental, and Nutrition & Food ServicesCity AustellShift VariousState Georgia
Vacancy expired!