Job Title: Station Manager
Position Summary:
We are seeking a dynamic Station Manager to oversee ground operations and ensure the smooth and efficient functioning of our airport station. The Station Manager will play a critical role in ensuring flights are received and depart on time, maintaining customer satisfaction, and liaising with local airport agencies and authorities.
If you have a strong background in FBO Operations, cargo operations, management, customer service, and leadership, we want you to join our team!
Key Responsibilities:
As a Station Manager, you will:
Manage all aspects of ground operations, including labor, supplies, and station expenses.
Oversee and enforce policies, procedures, and airport regulations to ensure compliance.
Create and maintain work schedules to optimize station efficiency.
Lead, motivate, and manage a team of employees to perform at their best.
Address customer concerns and resolve issues promptly to maintain satisfaction.
Liaise with local airport agencies and authorities to ensure seamless operations.
Evaluate staff performance, fostering technical and professional growth.
Assist in recruiting and training all staff.
Work proactively to ensure flights are received and depart safely and on time.
Qualifications:
Proven ability to lead and work both independently and within a team environment.
Strong understanding of aviation operations and management principles.
Experience in managing customer service in high-pressure, fast-paced environments.
Excellent problem-solving and communication skills.
Bachelor’s degree or related experience in Air Transportation (preferred).
Previous experience in management positions (preferred).
Why Join Us?
Opportunity to make an impact in a critical leadership role.
Be part of a growing, dynamic organization in the aviation industry.
Competitive salary and benefits package.
Professional development and growth opportunities.