Job Summary:
Po’ailani, Inc. is seeking for a full-time Intake Assistant for our Adult Dual Diagnosis Treatment Facility specializing in treating co-occurring patients. Must be available to work Monday – Friday, 40 hours per week.
Benefits:
Medical / Dental / Vision
Guardian Supplemental Insurance
401(k)
Paid Vacation Benefits
Paid Sick Benefits
Paid Bereavement Benefits
Paid Holiday Benefits
Qualifications:
Minimum High School Diploma
Knowledge of managed care systems
Familiar with substance abuse and mental health terminology
Experience in the medical or human service field
Excellent computer skills, customer service skills & organizational skills
Clean driving record, current within two months
Must pass a criminal background check
Job Duties & Responsibilities:
Services provided by the Intake Assistant include but are not limited to the following:
Works closely with the Intake Specialist Supervisor, Intake Specialists and fellow Intake Assistant co-worker
Answer heavy call volume of intake phone calls and assist the Intake team in providing excellent customer service
Assist in scheduling intake phone assessments
Responds to various inquires both external and internal in a timely manner via email, fax, phone calls, etc.
Prepare charts and paperwork for all level of care
Ensure all pertinent documentation is submitted by the patient prior to patient intake
Transport patients in company vehicle
Must be able to work in a fast-paced working environment
On-going training is provided
You may apply to Po'ailani, Inc. Please submit resume to this post.