Position Summary
The Front Desk Agent welcomes and registers guests, as well as presents statements and collects payments for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. This ideal candidate is attentive, proactive, and dedicated to enhancing the overall guest experience. This position reports to the Front Office Manager.Preferred Work schedule and shift availability is full time in the morning from 7am to 3:30 and evening from 2:30pm to 11pm.Job Posting Deadline
Applications for this position will be accepted until May 10, 2026.Essential Job Functions/Key Job Responsibilities
    Welcome guests upon their arrival and assign rooms
    Provide summary of the hotel and the amenities offered to guests
    Coordinate with other departments daily needs or special requirements for all hotel guests
    Recommend restaurants and activities for guest’s ability/skill level and interest
    Responsible for maintaining cash bank and for daily settling of cash bank
    Accept reservations, changes, and cancellations.
    Coordinate with housekeeping to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs
    Comply with all policies of the hotels and Aspen One
    Assist in emergency and security procedures as directed by management
    Complete tasks and projects delegated by your manager and assist other departments as staff and business levels demand
    Other duties as assigned