Vacancy expired!
New FBO corporate aviation business in Jerome is hiring for a front office/customer service representative. This position is responsible for providing a high level of service to our customers, in addition to proving support to other team members. The position is full time, M-F and weekends as needed during busy times. Salary based on experience.
Benefits:
Health Insurance - 50% employer coverage, multiple plans to select from
Dental Insurance
Vacation
401K after first year
Key Tasks and Responsibilities:
Answer phones promptly in a friendly and courteous manner
Greet and assist customers in a professional manner with an emphasis on customer service and hospitality, from arrival to departure
Provide prompt, professional and courteous service to customers in a personalized and refined manner
Ensure all requests are responded to in a timely and professional manner and adapt for any changes
Answer and address questions, comments, suggestions and concerns
Operate the guest areas, lobby and front desk in an organized and efficient manner
Maintain guest areas to ensure amenities remain stocked
Provide quotes and itineraries to existing and potential customers
Concierge Services (catering, car rental, limo/taxi reservations, motel reservations, etc.)
Coordinate services such as fuel purchases, hangar space, ramp parking and other needed services
Invoicing and payment processing
Inventory of parts and fuel
Website and social media
Other administrative duties as assigned
Required Qualifications:
Must have a minimum of 2 years front office and customer service experience
Must have excellent customer service skills
Must have computer knowledge with proficiency in Excel and data entry
Must be able to work as part of a team and independently, in a sometimes fast paced environment
Must be highly motivated and organized
Must be detail oriented
Must be able to communicate effectively and clearly, both verbal and written
Must be able to pass a pre-employment drug screening and random drug testing after hire
Must be able to read, write and speak English
How to Apply:
Please submit resume with 3 professional references to mariraney@msn.com by May 6
Vacancy expired!