Job Details

ID #52973739
State Illinois
City Chicago
Full-time
Salary USD TBD TBD
Source Illinois
Showed 2024-11-30
Date 2024-11-30
Deadline 2025-01-29
Category Customer service
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Customer Service In The Ai Marketing Industry Up To $1500 Per Week

Illinois, Chicago, 60601 Chicago USA
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CUSTOMER SERVICE IN THE AI D&V MARKETING INDUSTRY UP TO $1500 Per WeekJob Description: Customer Service Representative – AI Digital and Virtual Marketing IndustryPosition Overview:We are seeking a dynamic and tech-savvy Customer Service Representative to join our team in the AI marketing industry. This role is pivotal in ensuring exceptional client support, managing inquiries, and assisting customers in navigating AI-powered marketing tools and services. The ideal candidate will combine a passion for customer experience with a solid understanding of digital marketing concepts and emerging AI technologies. Willingness to learn is welcomed.Key Responsibilities depending our your assign role:1. Customer Support & Engagement: Provide timely and professional assistance to clients via chat, email, and phone. Educate customers on the functionality and benefits of AI-driven digital and virtual marketing tools. Troubleshoot and resolve technical or usability issues.2. Client Success & Onboarding: Guide new customers through onboarding processes, ensuring smooth adoption of AI tools. Deliver personalized demonstrations or training sessions tailored to client needs. Collaborate with sales and product teams to enhance customer satisfaction.3. Feedback & Insights: Collect customer feedback to identify product improvement opportunities. Share insights with the development team to optimize AI tools and user experience. Assist in creating FAQs, support documentation, and self-service resources.4. AI & Marketing Integration: Stay updated on AI trends and best practices in digital marketing. Proactively suggest marketing strategies using AI capabilities to drive customer success.Qualifications: Proven experience in customer service, preferably within the tech or marketing industry. Strong knowledge of digital and virual marketing concepts (SEO, analytics, content marketing, etc.) or willing to learn. Familiarity with AI technologies like chatbots, predictive analytics, or machine learning tools is a plus. Excellent communication and problem-solving skills. Ability to work in a fast-paced, tech-driven environment.Skills Required: Empathy and a customer-first mindset. Technical proficiency in AI or marketing platforms (e.g., HubSpot, Salesforce, etc.) or willing to learn. Exceptional time management and organizational abilities. Collaborative and team-oriented approach to problem-solving.Why Join Us? Be at the forefront of AI innovation in marketing. Contribute to shaping the future of customer experiences with cutting-edge tools. Enjoy professional growth opportunities in a rapidly evolving field.Apply today:Visit by clicking My Ultimate MarketingMyUltimateMarketing.com/Career-Hiring

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