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The Opportunity
CUSTOMER SERVICE REPRESENTATIVE
JBS Logistics is looking for a Customer Service Representative (CSR) to join our Warehouse team in Bolingbrook, IL.
Location: 333 Gibraltar Dr., Bolingbrook IL, 60440
Hours: 8:30 AM to 6:00 PM
Competitive wage based on experience
Who are you?
Are you a problem solver? Are you known for being detail-oriented and enjoy working behind the scenes to help things run fluidly? Do you like working in a fast-paced environment? We're looking for a team player with a strong work ethic to help customers and drivers connect on time to get the job done! This is the job for you!
Why Join JBS
Medical coverage: includes Healthcare Savings Accounts, Dental coverage and life insurance
Short and Long-term disability
401k contributions upon hire with match!
Holiday pay & Personal/Vacation time
Promotion from within and long-term career growth opportunities
Friendly working environment with professionals who love their jobs
The opportunity to work with a leader in the transportation & logistics industry
WELCOME TO JBS LOGISTICS
The Job
The CSR - Warehouse is responsible for managing our customer's inventory flow, including processing receivers, shipping orders, return authorizations, etc.
Interact with customers by phone, email, or in person and receive orders or changes in service.
Maintain a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
Report customer feedback to management, including any signs of customer dissatisfaction.
Act as liaison between the customer and the billing department when required, regarding invoice discrepancies.
Work with the transportation department regarding routing for customers.
May have to complete quality checks of orders.
Dedication and reliability are required for this job.
What makes you right for the job?
We're seeking an outgoing individual with a strong work ethic who enjoys problem-solving and interacting with customers in a respectful manner.
One to two years' experience working in a customer service position and office environment required.
Previous experience in warehouse/distribution highly preferred.
Excellent computer and communication skills.
High degree of accuracy and attention to detail.
Able to work under pressure, deal with difficult issues, and sense of urgency.
Self-motivated with high degree of integrity.
Strong team player - your drive and leadership will enable success for the team.
College or military experience (preferred).
For specific application or hiring questions, please call and speak to a recruiter, or fill out the form below and have us contact you.
CALL NOW! 833-584-1785
Vacancy expired!