Enterprise Client Leader Aon is seeking an Enterprise Client Leader. The role is accountable for leading Aon’s relationship for its most strategic clients across geographies and solution lines.Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Primary objectives of this role are to deliver retention and accelerated growth, bringing together and leading, through inclusion and trust, a client team of Aon colleagues to deliver one firm to Aon’s most strategic clients, and accessing and investing regular time with the most senior decision-makers, as well as all stakeholders, at our clients to gain an in-depth knowledge of their business priorities. The role reports to the Regional Head of Enterprise Clients and collaborates with Enterprise Client Leaders with the region, Industry leaders, Marketing, Growth Operations, and other regional leaders.Job Responsibilities:
Drives business results for at least five enterprise clients, meeting new, retention, and rollover metrics by client across solution lines and geographies. Has a detailed understanding of global revenue and leads pipeline and investment globally.
Builds, continuously updates, and aligns resources to execute against Client Value Creation Model. Delivers our Global Standards flawlessly, including bringing all key partners at Aon and the Client together for deep strategy and execution of our commitments and plans. This requires a regular presence with all partners in the client’s organization and updated Relationship mapping that is shared with client teams.
Influences all levels of Aon to align appropriate internal resources and ensure excellent service from client delivery and shares strategy and planning with the Aon team through regular check ins, and 90 Day DAU Client Planning sessions.
Aon IQ – through formal training and knowledge sharing in addition to participation
In Client Planning across geographies and solution lines, maintains solid understanding of all Aon services and ensures that the client understands the full value delivered. Hold Risk, Health, Talent and Retirement badges.
Role models partnership, collaboration, integrity, humility and respect to deliver the best of our firm to our clients.
Celebrates successes and growth of our collective team to recognize the contributions and to elevate the engagement of its members.
Communicates effectively and gives/receives feedback to continually elevate the success of the team.
Skills and experience that will lead to success
Experience:
Industry IQ: deep knowledge and experience of client industry and ability to access Aon resources for content and solution delivery by industry; proven understanding of the themes, trends and issues by industry plus an ability to match those trends and themes to relevant Aon solutions and resources
Relationship capital: Builds and maintains deep client relationships at the executive level across multiple buying centers, and uses that capital to understand objectives, influence client thinking, and build results
Strategy alignment: Fully understands the client market environment and the strategic positioning of the client; able to connect client strategy to all Aon capabilities
Consulting skills: Identifies needs and clearly articulates the problem to be solved; recognizes challenges and barriers to solving them and assembles internal resources to achieve the desired client outcome
Financial savvy: Builds solid understanding of the client’s financials and strategy and is adept in discussing this with the client and internal teams
Effective communication: Listens and communicates with a client-centric, strategic focus and adapts to communication style of the client; clearly articulates client needs and action items internally; builds consensus within Aon and client organization
Team management: Strong influencing skills; ensures progress for all client projects and builds alignment of internal teams on related workstreams. Proficient in RFP Finalist Prep, Articulating Value and Client Discovery Facilitation and actively participates and facilitates sessions leading to better business outcomes
15 years industry, consulting, relevant experience with complex, global client management
Leadership Qualities:
Committed as one firm to our purpose
United through trust as one inclusive, diverse team
Passionate about making our colleagues and clients successful
Committed to Diversity, Equity & Inclusion
Education/Licensing:
Holds all regulatory licenses, permissions and technical or other requirements applicable under local legislation
Bachelor’s degree or equivalent experience
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.comNothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.The salary range for this position (intended for U.S. applicants) is $250,000-$325,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.This position is eligible to participate in Aon’s annual bonus incentive plans in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.2540771 Enterprise Client Leader Aon is seeking an Enterprise Client Leader. The role is accountable for leading Aon’s relationship for its most strategic clients across geographies and solution lines.Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Primary objectives of this role are to deliver retention and accelerated growth, bringing together and leading, through inclusion and trust, a client team of Aon colleagues to deliver one firm to Aon’s most strategic clients, and accessing and investing regular time with the most senior decision-makers, as well as all stakeholders, at our clients to gain an in-depth knowledge of their business priorities. The role reports to the Regional Head of Enterprise Clients and collaborates with Enterprise Client Leaders with the region, Industry leaders, Marketing, Growth Operations, and other regional leaders.Job Responsibilities:
Drives business results for at least five enterprise clients, meeting new, retention, and rollover metrics by client across solution lines and geographies. Has a detailed understanding of global revenue and leads pipeline and investment globally.
Builds, continuously updates, and aligns resources to execute against Client Value Creation Model. Delivers our Global Standards flawlessly, including bringing all key partners at Aon and the Client together for deep strategy and execution of our commitments and plans. This requires a regular presence with all partners in the client’s organization and updated Relationship mapping that is shared with client teams.
Influences all levels of Aon to align appropriate internal resources and ensure excellent service from client delivery and shares strategy and planning with the Aon team through regular check ins, and 90 Day DAU Client Planning sessions.
Aon IQ – through formal training and knowledge sharing in addition to participation
In Client Planning across geographies and solution lines, maintains solid understanding of all Aon services and ensures that the client understands the full value delivered. Hold Risk, Health, Talent and Retirement badges.
Role models partnership, collaboration, integrity, humility and respect to deliver the best of our firm to our clients.
Celebrates successes and growth of our collective team to recognize the contributions and to elevate the engagement of its members.
Communicates effectively and gives/receives feedback to continually elevate the success of the team.
Skills and experience that will lead to success
Experience:
Industry IQ: deep knowledge and experience of client industry and ability to access Aon resources for content and solution delivery by industry; proven understanding of the themes, trends and issues by industry plus an ability to match those trends and themes to relevant Aon solutions and resources
Relationship capital: Builds and maintains deep client relationships at the executive level across multiple buying centers, and uses that capital to understand objectives, influence client thinking, and build results
Strategy alignment: Fully understands the client market environment and the strategic positioning of the client; able to connect client strategy to all Aon capabilities
Consulting skills: Identifies needs and clearly articulates the problem to be solved; recognizes challenges and barriers to solving them and assembles internal resources to achieve the desired client outcome
Financial savvy: Builds solid understanding of the client’s financials and strategy and is adept in discussing this with the client and internal teams
Effective communication: Listens and communicates with a client-centric, strategic focus and adapts to communication style of the client; clearly articulates client needs and action items internally; builds consensus within Aon and client organization
Team management: Strong influencing skills; ensures progress for all client projects and builds alignment of internal teams on related workstreams. Proficient in RFP Finalist Prep, Articulating Value and Client Discovery Facilitation and actively participates and facilitates sessions leading to better business outcomes
15 years industry, consulting, relevant experience with complex, global client management
Leadership Qualities:
Committed as one firm to our purpose
United through trust as one inclusive, diverse team
Passionate about making our colleagues and clients successful
Committed to Diversity, Equity & Inclusion
Education/Licensing:
Holds all regulatory licenses, permissions and technical or other requirements applicable under local legislation
Bachelor’s degree or equivalent experience
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.comNothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.The salary range for this position (intended for U.S. applicants) is $250,000-$325,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.This position is eligible to participate in Aon’s annual bonus incentive plans in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.