Job description
Cupitol Coffee & Eatery is hiring a manager for our downtown location.
The assistant/floor manager will be responsible for overseeing front of house operations while providing excellent customer service. Being an all day concept, you may be requested to work opening or closing shifts depending on your availability.
Cupitol Managers are responsible for the following:
Supervise the front of house team to include efficient staffing, team development, training, performance management and policy enforcement.
Handle guest complaints and render decisions judiciously and tactfully.
Promote and maintain the highest level of customer service to all guests while staying alert to their needs.
Perform other duties as assigned.
Job Requirements:
-Excellent hospitality skills
-Flexibility to work morning or afternoon shifts.
-Experience in hospitality/restaurant industry
-Excellent communication skills
-Strong written and verbal communication skills.
-Must be able to support manager and work shifts when needed if needed.
-Must be able to handle fast paced environments.
Description:
As part of the Cupitol family, employees are part of a guest-focused culture, that provides training, support, and growth opportunities for its employees. Since 2016 Cupitol has opened 3 locations in Chicago namely, Evanston, Streeterville & West Loop
Cupitol is currently looking for warm, experienced service staff for our Streeterville location. Duties include assisting guests with their orders at self-service counter and facilitating the guest experience at Cupitol.
The ability to multi-task is an essential component of working in this position. The Cupitol Barista, Cashier, Smoother & Food Runner divide all responsibilities throughout the day. We aspire to have an inclusive, energetic yet serious work environment.
Ideal candidates will be team-oriented and preferably have some prior retail and or coffee/espresso experience and be responsible for providing extraordinary customer service. As part of the Cupitol family, employees are part of a guest-focused culture, that provides training, support, and growth opportunities for its employees.
Morning shifts start at 6:30 am.
Full time ( 5 days x 8-10 hours)
If you are interested in the opportunity to be part of an organization that values you, and that recognizes your dedication and hard work, then we invite you to apply.
Responsibilities :
Supervise the front of house team to include efficient staffing, team development, training, performance management and policy enforcement.
Handle guest complaints and render decisions judiciously and tactfully.
Promote and maintain the highest level of customer service to all guests while staying alert to their needs.
Perform other duties as assigned.
Invoicing
Requirements:
-No more than 2 jobs in the past year
-Energetic, passionate individuals with an understanding of guest-first hospitality.
-Must possess a strong work ethic and desire to be part of a team environment.
-Flexible availability work schedule
-3+ years of experience in restaurants
-Must have own vehicle or valid driver’s license.
Benefits:
Employee Discounts.
Health Insurance options after 6 Months
Job Types: Full-time
Physical setting:
Coffee shop
Restaurant
Breakfast
Restaurant type:
Café
Coffee shop
Fast casual restaurant
Shift:
8-10 hour shift
Day shift
Morning shift
Weekly day range:
Weekend availability
Work Location: Flexibility
Job Type: Full-time
Salary: From $57,000-65,000 per year