About Us:
At AVmedia, we’re not just an audiovisual company—we’re hospitality experts who specialize in creating unforgettable experiences for our clients. We take pride in our family culture, where creativity, collaboration, and a commitment to excellence are at the heart of everything we do. If you are someone who enjoys delivering exceptional service, thrives in dynamic environments, and has a passion for both technology and hospitality, we’d love for you to join our team.
Role Overview:
As an Audio Visual Sales Coordinator at AVmedia, you will be a vital part of our client’s events, ensuring that everything from AV setups to the guest experience is seamless. Your role goes beyond simply setting up equipment—it’s about being a trusted partner who anticipates client needs, delivers outstanding service, and builds lasting relationships. You’ll combine your technical knowledge with a hospitality-focused mindset to provide top-notch service to our clients and partners in the hospitality industry.
Your job will involve driving sales, maintaining excellent client relationships, and delivering on our promise to create memorable and impactful events—every time.
Key Responsibilities:
- Hospitality First: Treat every client, guest, and hotel partner with the utmost care and attention, offering a service experience that exceeds expectations.
- Represent AVmedia with Pride: Be an ambassador of our family culture—positive, professional, and friendly in all your interactions. Your people skills are just as important as your technical expertise.
- Drive Sales with a Service Mindset: Make proactive sales calls, attend BEO and site meetings, and always look for ways to upsell AV equipment and creative services. While you aim to meet revenue goals, you’ll do so by building strong relationships and ensuring the highest level of service.
- Create Exceptional Event Experiences: Whether you’re setting up AV equipment, coordinating with hotel teams, or troubleshooting on-site, you’ll ensure that each event runs smoothly and the client feels supported from start to finish.
- Be an Expert Problem Solver: Hospitality is all about anticipating needs and solving problems before they arise. Your role involves being resourceful, quick-thinking, and attentive to detail to create flawless event experiences.
- Clear & Timely Communication: Keep clients, teammates, and hotel partners informed throughout the planning and execution phases to ensure everyone is aligned and prepared for a successful event.
- Documentation & Organization: Keep track of all activities, sales progress, and equipment status in a well-organized manner to ensure smooth operations and client satisfaction.
- Collaborate with the Team: Build strong relationships with your AVmedia team members and hotel partners to deliver a unified, seamless experience for clients and their guests.
- Ensure Asset Safety & Quality: Take responsibility for the proper handling, use, and security of all AV equipment and resources, ensuring high standards of safety and quality.
Who You Are:
- A Service-Oriented Professional: You thrive on providing exceptional service and creating a positive, memorable experience for every client, guest, and partner.
- A Relationship Builder: You understand that great business is built on strong, trust-based relationships. You take the time to understand client needs and go the extra mile to exceed them.
- Adaptable and Solution-Oriented: Whether it’s a last-minute change or a technical glitch, you’re flexible and quick to find solutions while maintaining a calm, hospitable demeanor.
- Organized and Detail-Oriented: You can juggle multiple projects while maintaining a focus on delivering a seamless, well-executed event experience.
- Positive & Energized: You bring a contagious energy and positive attitude to every project, making both clients and teammates feel supported and valued.
Technical Know-How:
- Basic knowledge of AV equipment (e.g., microphones, projectors, lighting, audio mixers) is preferred.
- Familiarity with digital audio mixers, intelligent lighting, HD projection, and networking is a plus.
- Live Event Experience: Experience in a hospitality or live event setting is ideal.
- Flexibility: Able to work evenings, weekends, and holidays to meet the demands of live events and ensure an excellent guest experience.
- Tech-Savvy: Familiarity with Mac and Windows environments is helpful. Knowledge of high-speed networking is a bonus.
- Physical Stamina: Must be comfortable working on your feet for extended periods and handling physical tasks like lifting, bending, and troubleshooting equipment.
Why AVmedia?
- Hospitality-Driven Culture: At AVmedia, hospitality isn’t just a service—it’s at the core of everything we do. If you’re passionate about creating outstanding experiences for clients and guests, you’ll find a home here.
- Career Development: We’re committed to helping our team members grow both professionally and personally. With us, you’ll have opportunities to develop new skills, expand your career, and make a real impact.
- Work-Life Balance: We value your time and well-being, offering flexibility where possible to balance work and personal life.
- Collaborative & Supportive Environment: Join a team where your ideas are heard, your contributions are valued, and your success is celebrated.
If you’re ready to combine your love for technology with your passion for hospitality and service, we’d love to hear from you. Apply now and join the AVmedia Family!
https://recruiting.paylocity.com/Recruiting/Jobs/Apply/2974513
AVmedia Inc. is an Equal Opportunity Employer.