Store Operations Business Partner

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding. We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Store Operations Business Partner The Store Operations Business Partner will focus on coordinating, streamlining, and delivering all communication, resources and documentation for CBH Retail as directed and in partnership with the Senior leadership. This is a 3 day per week on site/hybrid role based out of our Northbrook, IL Corporate Headquarters, and will be an Individual Contributor position. A day in the life as a Store Operations Business Partner…

Lead, manage, and accountable for all Retail messaging, acting as a gatekeeper and filter for all communication received and distributed from across the company to the stores including but not limited to Store Operations emails, weekly recaps, etc. to applicable departments and/or audiences

Create, maintain, and edit to documentation standards and approach for resources to be packaged, utilized, and accessed by store associates including managing and curating the CBH StoreSite

Own and manage the store calendar, including the ongoing business focus, leadership calls, events, planned initiatives, store training, etc

Demonstrate understanding of retail audience and responsibilities, adapting as appropriate and ensure relevance in all interactions with store associates and development of resources pertaining to business focus

Hold the Store Operations and cross functional teams accountable to deliver on time, and ensure that messaging is succinct, understandable and applicable, in order for stores to execute efficiently and timely

Analyze and utilize data and financial metrics to determine improvement and next steps

Coordinate all communication routines for the Store Operations team and meetings with specific store positions and the area/regional teams

Develop strong partnerships with Marketing, Creative, Technology and HR/Talent and Organizational development teams to ensure consistency in branding, messaging and team development

Drive process improvement for stores - continually removing or streamlining work that does not enhance the customer and associate experience

What you’ll bring to the table…

Demonstrate high level execution skills - scoping, planning, leadership, delivery, follow up

Ability to use data insight to assess, make decisions, and track results and trends to drive sales and customer experience

Strong communication skills in developing content, training and presentations for area of expertise

Passion for retail environment with demonstrated commitment to side by side in store experience and team interactions

Innovative and creative with resources available - willingness to take risks to discover new ways of approaching work

Ability to quickly and effectively assess, flex, and shift own and team work to meet ongoing business priorities

We’d love to hear from you if you have… (Experience Required from JD)

3-5 years retail sales, marketing, merchandising or equivalent experience

Retail leadership experience preferred

Facility with Google, Microsoft work suite, micro strategies, and tools needed to perform functions, preferred

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.