Description:
Provide basic customer support to customers within the value added business line
Order entry from 2 external portals, one being Amazon.com order fulfillment
Provide basic support to business unit leaders
Communicate with customer service and billing to ensure service and payment execution
Use Microsoft Excel for basic data entry or customer lookup information
This is a new role in a new department and there will be adjustments made to the role over the contract periodSkills & Qualifications:Must Haves:
1 year of customer service and order entry
Basic Microsoft Excel experience - very simple V-lookups. They will using v-lookup to match catalog items from the customer to company SKUs
Basic computer skills and typing skills
Nice Haves:
High volume order entry
Soft Skills:
Ability to work on a team and independently
Willingness to learn and adapt to change
Detail oriented
Personable personality
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.