Systems Administrator - Extension and Outreach

Position Title:Systems Administrator - Extension and OutreachJob Group:Professional & ScientificRequired Minimum Qualifications:High school diploma or equivalentPreferred Qualifications:Degree in information technology-related fieldExperience with hardware set-up and repairExperience with Linux administrationExperience with Windows administrationExperience with Apple administrationExperience with basic level programmingExperience with operating system deploymentJob Description:Are you looking for a position with strong work-life balance? Are you looking for a position where you get to work with a strong team?If so, The Department of Extension Information Technology with Iowa State University Extension and Outreach seeks qualified candidates for the Systems Administrator position!The Systems Administrator will assist the Senior Systems Administrator with day-to-day operations. This will include using MECM for OS and software deployment on desktops and laptops, server setup (Windows & Linux), and firewall requests. In addition, the position will provide third-line support to the IT Hotline.The Systems Administrator will assist the Senior Systems Administrator with complex IT problems and troubleshooting. This individual may also assist with pricing technology solutions. They may also work with the Network Engineer on issues related to the 100+ remote offices. Collaboration with central IT on troubleshooting high-impact systems may also be required.The successful candidate will have exceptional teamwork and organizational skills, along with strong written and oral communication skills. The ability to manage and prioritize complex projects and multiple deadlines, make independent judgments, and take initiative on projects is essential. A creative, enthusiastic self-starter with the ability to react quickly to the organization's changing needs and take the initiative in applying new approaches to outreach projects to create enhanced outcomes and impacts will also be needed to succeed in this position.The position will be hired as a Systems Analyst I or II level.Systems Analyst IMinimum Qualifications: High school diploma or equivalentPay Grade: PS808Level Guidelines: Individual contributor position with developing professional and/or technical skills working under immediate to general supervision Grasps professional-level knowledge and concepts of field while working in a progressive learning mode Works on problems and issues of somewhat limited scope Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained Responds to inquiries and issues, escalating to manager or higher level workers as appropriate May lead projects of limited scope and complexity May provide guidance to studentsSystems Analyst IIMinimum Qualifications: High school diploma or equivalent and 3 years of related experience Pay Grade: PS809Level Guidelines: Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems Responds to a broad range of inquiries and requests May provide training and/or direction to lower-level staff May lead projects of moderate scope and complexity Provides guidance to studentsThe Systems Analyst II will have additional duties not listed in the posting.Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.Appointment Type:RegularNumber of Months Employed Per Year:12 Month Work PeriodTime Type:Full timePay Grade:PS808Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: Retirement benefits including defined benefit and defined contribution plans Generous vacation, holiday and sick time and leave plans Onsite childcare (Ames, Iowa) Life insurance and long-term disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing programOriginal Posting Date: August 29, 2024Posting Close Date:September 8, 2024Job Requisition Number:R15422By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities. Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work. All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check. Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu . If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 . General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.