County Veteran Service Office Salary $56,675.20 - $71,593.60 AnnuallyLocation Iowa City, IAJob TypeFull-timeJob Number00810DepartmentVeterans AffairsOpening Date11/12/2024Closing Date12/9/2024 11:59 PM Central
Description
Benefits
Definition & DutiesUnder general supervision of the Johnson County Veteran Affairs Director, adhere to office Policy and Procedures. Provides assistance with veteran programs in accordance with Chapter 35B of the Code of Iowa. Assists veterans and/or their eligible dependents in securing local, state, and federal benefits resulting from eligible service in the United States Armed Forces. Provide outreach services to veterans and serves as a veteran advocate in the community. Provides back-up for Veteran Affairs Director.Knowledge of & Ability to
Basic office practices and procedures
Basic philosophy and principles underlying Federal, State, and County Veteran benefits
Various resources available in the local community, state, and federally to assist veterans
Techniques of interviewing, including accurately collecting, evaluating, verifying and recording information in claims management software
English language to include grammar, spelling, sentence structure, vocabulary and prooing skills
Ability to:
Maintain confidentiality and security of information as appropriate
Represent Johnson County and perform duties in a professional, responsible and trustworthy manner
Follow Code of Ethics of National Association of County Veterans Service Officers
Establish and maintain effective working relationships with co-workers, clients, other social service agencies, federal, state, and local elected officials, and members of the general public
Make logical decisions based on interpretations of VA Law, program rules, regulations, policies and procedures
Provide customer service that is courteous and responsive
Communicate effectively with persons representing widely divergent backgrounds, interests, and points of view
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Organize and prioritize multiple responsibilities
Collect data, keep accurate records, and prepare reports
Organize and present factual information and ideas or opinions clearly and concisely, in oral or written form
Be detail-oriented when working with documents and information
Communicate effectively, orally and in writing, to individuals and groups, in formal and non-formal situations
Use a computer and related software programs for the purposes of data entry, word processing, spreadsheets, presentations, e-mail and Internet
Operate common office equipment such as tablets, calculators, fax and postage machines, photocopiers, multi-line and cellular telephones, and scanners
Handle moderate levels of stress, meet deadlines and solve problems appropriate to the position
Have clarity of speech and hearing which permits effective communication
Have sufficient vision which permits moderate production and review of a wide variety of materials in both electronic and hardcopy forms
Have sufficient manual dexterity to make handwritten notations and which permits moderate use of a keyboard and mouse
Have sufficient personal mobility to complete work and attend meetings at various county facilities and other locations
Stand, sit, squat, kneel, bend, twist, and reach as needed
Lift and/or move up to 25 pounds as needed
Work flexible schedule including occasional travel and additional time as needed
Minimum Education, Training & Experience & Special RequirementsAssociate degree in social work, human services, or related field AND two (2) years of experience in social work field or working with veterans in an official capacity; OR any equivalent combination of education, experience and training which provides the required knowledge, skills, and abilities. Special requirements: Must pass background check. Valid driver’s license and insurable under county liability coverage. May also require use of private vehicle for official business. Must be a Veteran per Chapter 35B.1 of the Code of Iowa.Attain national accreditation and continuing education certification as required by the Code of Iowa 35B.6 within one (1) year of employment. Attain Personal Identity Verification Card (PIV) as well as Veterans Benefit Management System within six months of becoming accredited.Specific Dutiesto be performed satisfactorily with or without reasonable accommodation The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
Provides eligible veterans and their dependents access to veteran services as described in the General Policy and Procedures of Johnson County Commission of Veteran Affairs.
Provides advice and assistance regarding filing claims for pension/compensation, hospitalization, rehabilitation, etc. Assists in completing Iowa Veterans Home applications.
Records grave registration data and forwards to Iowa Department of Veterans Affairs.
Makes referrals to agencies related or pertinent to assisting veterans to seek employment such as Workforce Center, Crisis Center, Shelter House, Salvation Army, HACAP, and FEMA as well as any other potential source/resource Agency.
Assists with project management of the Johnson County Armory & Veterans Memorial.
Performs clerical support functions such as answering the telephone, filing, photocopying, and drafting correspondence.
Attends work-related meetings such as monthly Commission meetings, District meetings, and at least one formal training to remain accredited either at a bi-annual Schools of Instruction provided by the Iowa Department of Veterans Affairs or the annual National Association of County Veteran Service officers conference.
Provides back-up for Veteran Affairs Director as needed.
Performs all work duties and activities in accordance with County policies, procedures, safety practices and as directed by the Commission.
Attends work regularly at the designated place and time.
The following documents must be attached to online application:
Resume
Cover Letter
DD214
For questions regarding this position please contact Ines Beltre at ibeltre@johnsoncountyiowa.govEmployee BenefitsThe following is a summary of benefits for full-time, non-bargaining County employees. Benefits, privileges and duties for employees covered under a collective bargaining agreement may vary depending on specific contract provisions.CompensationEmployees serve a six-month probationary period and are eligible for meritorious performance compensation increases based upon performance evaluations. Across the board compensation increases are considered by the Board of Supervisors, and are made effective July 1 annually.Vacation
During 1st through 4th years: 3 working weeks
During 4th through 9th years: 4 working weeks
During 9th through 19th years: 5 working weeks
During 19th or later years: 6 working weeks
Holidays12 paid holidays per year plus 2 personal holidays:
New Year's Day
Martin Luther King's Birthday
President's Day
Memorial Day
Independence Day
Juneteenth
Labor Day
Veteran's Day
Thanksgiving Day and day after
Christmas
Floating Christmas holiday
Sick LeaveAccrues at the rate of 18 days per year on a per-pay period basis to a maximum accrual of 120 days. After accumulation of 90 sick days, employees may convert sick leave to vacation on a 4:1 basis.Parental LeaveA paid two-week (80 hour) paid parental leave is provided to full-time benefit eligible parents to allow for child bonding time. This includes child's birth, adoption, placement in the home or court appointed guardianship. Wellness ProgramVoluntary wellness activities, screenings, educational opportunities and incentives are offered throughout the year for employees and their families.Employee Assistance ProgramEmployees and their families may contact Synchrony for free EAP counseling and referral services.Health Care CoverageEligible employees may elect health care coverage the first of the month following one full month of employment.
Wellmark Blue Cross and Blue Shield of Iowa is the third party administrator for this self-funded plan
PPO with 90/10 in-network and 80/20 out-of-network co-insurance; $275 deductible single or $550 deductible family; $1000 out-of-pocket maximum single or $2000 out -of-pocket maximum family
Single coverage is $32/month for eligible full-time employees; family coverage is $112.00/month.
Dental Care CoverageEligible employees may elect dental care coverage the first of the month following one full month of employment. Single coverage is paid by the County for eligible full-time employees; family coverage is a cost between the County and employee.Vision Care CoverageEligible employees may elect vision care coverage the first of the month following one full month of employment. Single coverage is paid by the County for eligible full-time employees; family coverage is a cost between the County and employee.Flexible SpendingEligible employees may set aside pre-tax dollars to pay for out-of-pocket health, dental and vision expenses that are not reimbursable through another source. Employees may also set aside pre-tax dollars for dependent care expenses.Life InsuranceEligible full-time employees are covered after 60 days of employment. Coverage is 1 times annualized compensation rounded up to the nearest thousand in group term life insurance and AD&D. Max covered salary $100,000.Supplemental Life Insurance The County offers to all benefit-eligible employees additional life insurance coverage that may be purchased for employees, spouses and children at guarantee basis. Long-Term DisabilityEligible full-time employees are covered after 60 days of employment. County provides up to 2 years of long term disability coverage at 66 2/3% of the employees wages as a result of injury, sickness or pregnancy; employees may opt to purchase additional coverage.IPERSIowa Public Employee Retirement System is a mandatory defined benefit retirement plan designed to supplement both Social Security and private savings. Non law-enforcement employees contribute 6.29% and the County contributes 9.44%.Deferred Compensation (457)A deferred compensation plan is offered that provides tax advantages and an additional means in which to save for retirement with an easy payroll deduction. Employees may select from several companies offering deferred compensation. The County will match up to $40/biweekly, and employees are vested on day 1.Discounted Bus PassFull-time and part-time employees are eligible to purchase discounted bus passes for Iowa City Transit and Coralville Transit for commuting to/from their jobs as Johnson County employees. Bus pass availability is subject to available funds and continuation of the program.Johnson County is an affirmative action equal opportunity employer.Women, minorities and elderly are encouraged to apply.AgencyJohnson CountyAddress913 S Dubuque St Suite 103 Iowa City, Iowa, 52240 Phone319-356-6003 Websitehttps://www.johnsoncountyiowa.gov/ Apply Please verify your email address Verify Email