Sales Operations & Billing Coordinator

This role is based in our New York office. This position reports to the Senior Sales Operations Specialist and will be responsible for supporting the events sales team, with a focus on excellent communication, meticulous attention to detail, and practical skills. Responsibilities include sales order entry, database and inventory tracking, generating invoices and general reporting for the GLG (Global Licensing Group). This role will also support TAS (The Aesthetics show) as the billing coordinator/specialist.Role Accountability and Duties:Contract quality assurance and processing in Salesforce.Verify signed contract information in Salesforce is filtered into Oracle to ensure customer credits and payments are accounted forPerforms data entry of exhibitor contracts to produce an invoiceTroubleshoot disputes, inaccuracies and changes of invoices sent to customers.Monitors ongoing verification of exhibitor status and ensure proper discounts are approved/applied.Maintain special invoicing requirements by client.Maintain strict audit controls.Assign leads in Salesforce based on geographical and categorical territories, to include periodic bulk uploads throughout the sales cycleProcess change requests in Salesforce, product trackers, and floor planProvide support as needed during the prebook / rebook processManage and track product holds in shared documents; send weekly notices to the Sales team with list of holds expiringAssist with ongoing maintenance support for floor plan, to include auditing holds, placing and removing holds for management, and adding contracted customersTravel to event to support on-site rebooking, as needed