Medical Accounts Receivable Specialist

Perform payment follow-up activities on assigned patient accounts.Conduct collection activities by contacting government agencies, third-party payers, or patients via phone, email, or online portals.Continue follow-up efforts until the account is resolved, paid, or appropriately escalated.Review and address previously appealed claims, ensuring timely responses from payers.Request and track additional documentation from internal departments or patients as needed.Research payer plans and verify benefit coverage to resolve claim discrepancies.Identify billing or coding issues and request re-bills, secondary billing, or corrected claims as required.Monitor payer trends and escalate recurring issues or delays to management.Maintain productivity and quality standards for assigned accounts.Ensure compliance with all federal, state, and payer-specific regulations related to medical collections and appeals.Collaborate with other departments to ensure efficient resolution of account issues.