PSC Enforcement Agent 1- District 3Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4605250) ApplyPSC Enforcement Agent 1- District 3Salary $2,917.00 - $5,252.00 MonthlyLocation Baton Rouge, LAJob TypeClassifiedJob Number198271DepartmentPSC-Public Service CommissionOpening Date08/02/2024Closing Date8/7/2024 11:59 PM Central
Description
Benefits
Questions
Supplemental InformationThis job is located in Baton Rouge, LAThis is an investigative and enforcement position. The incumbent is responsible for interpreting, investigating, and enforcing Louisiana Public Service Commission (LPSC) rules and regulations and applicable State and Federal laws governing public utilities (gas, water, electric, sewage, telecommunications) and the motor carrier transportation industry. Incumbent is responsible for the LPSC District 3 territory encompassing 10 parishes. Incumbent travels the multi-parish are meeting with consumers, parish officials, utility personnel located in towns and cities within the District. The incumbent is required to have knowledge of all facets and functions of the LA Public Service Commission. Performs work autonomously with minimal supervision from the District 3 Commissioner or Executive Assistant, exercising a high degree of independent judgment and initiative to determine the appropriate action to take in non-routine matters. Maintains confidentiality in sensitive matters. This position is in a Career Progression Group up to a PSC Enforcement Agent 3. Commissioner Lewis:Commissioner Davante Lewis represents the 3rd district which consists of 10 parishes: (Ascension, Assumption, East Baton Rouge, Iberville, Jefferson, Orleans, St. Charles, St. James, St. John Baptist, West Baton Rouge). Commissioner Lewis believes now is the time to rebuild our utility system for the future; he strongly believes we need to protect ratepayers, clean up our grid, and invest in new green jobs to ensure clean air, clean water, and affordable energy for all Louisianans.THE IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
Driving Results:The ability to identify important goals and work to achieve them.
Negotiating Agreements:The ability to reach a consensus when parties may have conflicting interests or perspectives.
Thinking Critically:The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.
Acting with Ethics and Integrity:The ability to be consistent, honest, and a trustworthy steward of State resources.
Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.
No Civil Service test score is required to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
This agency participates in the E-Verify system for verification of citizenship and employment authorization.
Equal Opportunity Employer. Louisiana is a State as a Model Employer for individuals with disabilities.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
For further information about this vacancy contact:
Sara Simpson
Human Resources - LA Public Service Commission
Sara.Simpson@la.gov
Minimum QualificationsMINIMUM QUALIFICATIONS:A baccalaureate degree.SUBSTITUTIONS:Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.NECESSARY SPECIAL REQUIREMENT:Must possess a valid Louisiana driver's license at the time of appointment.NOTE:Any college hours or degree must be from an accredited college or university.Job ConceptsFunction of Work:To inspect, investigate, and enforce the application of laws and regulations governing the transportation industry and state public utilities.Level of Work:Entry.Supervision Received:Direct from PSC Transportation Assistant Administrator, PSC Consumer Specialist, or other higher level administrative official.Supervision Exercised:None.Location of Work:Louisiana Public Service Commission.Job Distinctions:Differs from PSC Enforcement Agent 2 by the absence of journeyman level duties.Examples of WorkUTILITIES:Under supervision, investigates customer complaints involving regulated utility services including gas, water, electric, sewerage, telecommunication, commercial mobile radio, and pay phone providers.Under supervision, inspects public utility facilities and services regulated by the Commission.Operates monitoring equipment and/or witnesses their operation in order to test water and gas pressure, meter accuracy, water quality, and electrical usage of various utility companies.Assists co-workers on special assignments and projects involving public utilities regulated by the Public Service Commission.Establishes and maintains good working relationships with consumers, officials of utility companies, other agency officials, and the general public.Visits utility customers in their homes to discuss complaints reported by the customer.Works under supervision with customer and utility companies until an agreement can be reached to resolve complaints.Attends training programs for familiarization with rules, regulations and laws governing the regulation of public utilities.Prepares written reports on investigations and submits findings and recommendations to supervisor.MOTOR CARRIER:Under supervision, patrols assigned area to detect illegal for-hire transportation being performed, stops suspected violators, checks for appropriate license and certification, checks for bills of lading to determine if commodity is exempt, regulated, or private, inspects vehicles and contents being transported and compares against the bills of lading, and inspects invoices or other evidence for ownership or of transportation for compensation.Inspects motor carriers at weigh scales and determines if carriers are in compliance with laws, rules, and regulations governing the transportation industry under close supervision.Under general supervision, prepares citations by issuance of violation tickets with proper legal references.Advises drivers of their rights, and in cases of possible violations, checks with central office to check the carriers records.Holds violators in custody while appearance bond and fees are being posted.Impounds books, papers, bills of lading, waybills and invoices which would indicate that the transportation performed is in violation of the law and regulations of the Commission.Inspects interstate vehicles for registration and for uniform cab cards for FHWA/ICC carriers or private and exempt carriers.Conducts road checks and/or investigations in conjunction with the Federal Highway Administration, State Police and other law enforcement agencies.Under close supervision, investigates motor carriers to ensure that they are operating within the scope of authority, extracts sample bills to verify that the carrier is charging rates contained in appropriate tariffs, and investigates to further ensure that all vehicles have been properly registered.Testifies in court or before the Public Service Commission Hearing(s) on violation citations and/or investigations conducted.Prepares reports on violations issued and sends to administrative officer along with monies collected.Under close supervision, operates PSC satellite office at the Louisiana Truck Center. Processes applications for registration under the Single State Registration Program. Collects single state fees, balances and prepares deposits of fees collected daily.Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:Insurance Coverage More information can be found at https://info.groupbenefits.org/Parental Leave– Up to six weeks paid parental leaveMore information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspxHolidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
Additional holidays may be proclaimed by the GovernorState employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/YourRetirementSystem.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.
1= I have no experience and/or am uncomfortable accepting direction
2= I have limited experience or require assistance to accept direction
3= I can accept direction
4= I can accept directions and help others improve their ability to accept direction
02
ADi: Explain your rating by providing specific and relevant examples in the box below.
03
CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
1= I have no experience and/or am uncomfortable communicating effectively
2= I have limited experience or require assistance to communicate effectively
3= I can communicate effectively
4= I can communicate effectively and help others improve their communication
04
CE: Explain your rating by providing specific and relevant examples in the box below.
05
DR: Rate your ability to drive results based on our definition: The ability to identify important goals and work to achieve them.
1= I have no experience and/or am uncomfortable driving results
2= I have limited experience or require assistance to drive results
3= I can drive results
4= I can drive results and help others improve their ability to drive results
06
DR: Explain your rating by providing specific and relevant examples in the box below.
07
TCr: Rate your ability to think critically based on our definition: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
1= I have no experience and/or am uncomfortable thinking critically
2= I have limited experience or require assistance to think critically
3= I can think critically
4= I can think critically and help others improve their ability to think critically
08
TCr: Explain your rating by providing specific and relevant examples in the box below.
Required Question
AgencyState of LouisianaAddressFor agency contact information, please refer tothe supplemental information above.Louisiana State Civil Service, Louisiana, 70802Phone(866) 783-5462Websitehttp://agency.governmentjobs.com/louisiana/default.cfmApplyPlease verify your email addressVerify Email