Wellness Coordinator

Join our team as a Wellness Coordinator and become one of the authors of our story. The Wellness Coordinator provides an exceptional environment in spa and retail to enhance the guests visit. Schedules treatments, meet and greet guests, sell merchandise and check on Spa areas.Maintain the Spa area in a spotless condition and maintain the common areas of the spa in between appointments.Knowledge of all aspects of the treatments and the ability to recommend and suggestive selling.Process spa reservations, billing, and meet and greet all guests as they arrive and depart from their treatments.Support all aspects of retail: Guest assistance, product display, suggestive selling, and merchandising.Handle guest complaints or problems immediately, ensuring guest satisfaction. Communicate all of the above to management to ensure communication to all necessary departments.Use good judgement and maintain discretion and diplomacy while performing job duties.Support keeping spa linens and garments clean, folded, and well-maintained to the highest standardsParticipate in all designated programs, meetings, and training.