Director of Food and Beverage

The Ivy Hotel seeks a Food and Beverage Director to lead our culinary and beverage operations with precision and passion. This hands-on leadership role is essential to ensuring the seamless delivery of world-class dining experiences across all outlets. Responsibilities: Operational LeadershipOversee all food and beverage outlets, including Magdalena, tea service, breakfast operations, and special events.Lead by example, working alongside the team to maintain a hands-on, service-oriented leadership approach.Ensure consistency and excellence in all guest interactions, upholding Relais & Chateaux service standards.Team ManagementRecruit, train, and mentor culinary and service teams to meet and exceed performance expectations.Foster collaboration between the front and back of house to ensure operational efficiency.Implement performance management processes and provide ongoing coaching to ensure team success.Program DevelopmentGuide the culinary teams in menu planning, execution, and presentation.Curate a craft beverage program, including cocktails, artisanal spirits, and an award-winning wine list.Maintain and elevate the Wine Spectator-recognized wine program, ensuring offerings align with guest preferences and industry trends.Financial OversightManage budgets, P&L, and cost controls, ensuring profitability while maintaining quality.Conduct regular financial analysis to identify opportunities for revenue growth and cost efficiencies.Ensure compliance with all health, safety, and alcohol service regulations.Guest ExperienceAct as an ambassador for The Ivy Hotel, engaging directly with guests to ensure satisfaction.Respond promptly to guest feedback, implementing solutions to enhance the dining experience.Believe in a service philosophy of “The answer is yes.”Uphold the property’s Relais & Chteaux and Michelin standards, driving innovation while honoring tradition.