Project Manager (NON TECH)Job ID:240561Location:MD-Metro Bldg New CarrolltonFull/Part Time:Full-TimePosting Open-Close10/07/2024-10/22/2024UnionNRPRegular/Temporary:RegularJob DescriptionMarketing Statement:WMATA¿s Department of Transportation is seeking a Project Manager (Non-Technical) to manage and execute departmental quality assurance projects to support compliance with requirements that are mandated by oversight entities and within collective bargaining agreements. Specifically, this position will be primarily responsible for writing procedures/work instructions and evaluating and making recommendations to adjust the processes and standards contained within those documents to improve performance outcomes. The Project Manager (Non-Technical) will be expected to execute assessments to evaluate the adherence to and effectiveness of procedures, identify deficiencies and opportunities for efficiency, and initiate and implement subsequent business process enhancements.The ideal candidate works well with others, demonstrates exemplary written communication skills and proven ability to represent processes graphically and via written instructions, for audiences in varying levels of the organization. The successful candidate will have strong organizational skills, the ability to develop systems to foster cohesiveness within a large team and thrives in a fast-paced work environment. This is a unique opportunity to serve the public by supporting a multifaceted team that collaborates daily to provide safe, reliable rail and bus transportation in the nation¿s capital.MINIMUM QUALIFICATIONSEducation
Bachelor¿s Degree in Business Administration, Business Management or related field
Experience
Seven (7) years of progressively responsible experience analyzing business problems and coordinating business improvement projects in a large-scale organization
Demonstrated experience in developing, managing, and implementing complex, high-profile projects and programs
Certification/Licensure
None
PreferredExperience
Experience with a transit organization or progressively responsible managerial experience in a highly visible organization in the public service sector
Certification
Six Sigma Process Improvement Certification
Project Management Certification
Medical Group:Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.SUMMARYThe Project Manager (Non-Technical) conducts research and gathers data from various sources in response to inquiries from internal and external entities and keeps department leadership apprised on matters that may have an impact on the delivery of the department¿s mission. The incumbent provides strategic support, guidance, and management for a broad range of projects to include program and policy assignments pertinent to the mission of the department. The Project Manager (Non-Technical) is responsible for ensuring the existence and operation of management systems for the purpose of organizing data/information that facilitate the planning, development, direction, management, analysis and implementation of assigned project/programs within the specific department. In addition, this incumbent develops, monitors, and coordinates viable strategic activities and programs to enhance organizational management/development opportunities. The incumbent encounters and addresses sensitive and confidential matters on a routine basis.ESSENTIAL FUNCTIONS
Performs a wide range of project, programs and policy development duties, including conducting detailed issue and data analyses, framing recommendations and options for executive consideration, developing detailed project and program plans, leading project and program implementation efforts and assessing impacts and results.
Oversees all aspects of a project over the entire project life-cycle. Sets deadlines, assigns responsibilities, monitors and summarizes progress of project in order to affirm a precise delivery timeframe.
Develops in-depth familiarity with functional/business scope and project objectives.
Develops, coordinates and monitors the implementation and effectiveness of viable strategic plans pertaining to assigned projects or programs.
Reviews and responds or coordinates responses to high-profile, complex, and politically sensitive executive correspondence, including inquiries from federal, state, regional, and local government officials, Board of Directors, and the general public.
Assists in the development, implementation and oversight of departmental policies, procedures and policy instructions, regulations, goals, long-range strategies, and outreach initiatives.
Serves as liaison between offices within or outside of the department to ensure expeditious resolution to issues and provide necessary resources to appropriate customers.
Develops, implements, and executes strategies, processes, and best practices which effectively address Authority-wide business goals.
Responsible and accountable for developing and submitting a realistic and reasonable project budget and for issuing appropriate progress reports as required to record the project's advancements or delays. The report shall include a register of completed tasks, all payments issued and any problems causing delays, redirection of focus or that impacts project delivery timeline or strategy. A progress report will be provided to OMBS as well as the program's front office (ELT member) as required.
Responsible for cost allocation to appropriate projects and for the timely and accurate review and approval of applicable invoices.
The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.Evaluation CriteriaConsideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.Evaluation criteria may include one or more of the following:
Skills and/or behavioral assessment
Personal interview
Verification of education and experience (including certifications and licenses)
Criminal Background Check (a criminal conviction is not an automatic bar to employment)
Medical examination including a drug and alcohol screening (for safety sensitive positions)
Review of a current motor vehicle report
ClosingWMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.