Network Technician

Work with network engineering team managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services.Install, configure, and troubleshoot network infrastructure.Work on daily tasks and on-going upgrade projects to include operational support for routers, switches, IP address management, network management tools etc. Projects include design and integration of new networks into the existing architecture.Update and maintain network topology maps, classified and unclassified.Assist in securing network systems to meet applicable DoD, AF and DISA compliance.Participate in system maintenance/optimization/performance activities of the enterprise infrastructure for classified, unclassified and other networks.Interface with vendors for warranty claims, hardware/software upgrades and other technology updates.Diagnose data issues, open and route trouble tickets and handle customer support cases with third party subject matter experts through tier 3 contracted support constructs and ensure proper and timely resolutions.Maintain detailed record keeping for adherence to locally established and required military processes and procedures services which ensure that networks are compliant with applicable directives, publications, and/or guidelines as governed by external DoD agencies.Research technical issues and develop solutions.