Bellperson

The primary duties of the Bell person are to help with the check in/ checkout processes, and to accommodate guests during their stay in a pleasant and efficient manner.The Bell person is responsible for helping guests / clients into and out of the property to the best of his or her ability, and for providing the delivery of items to guests on an as needed basis.Must be able to stand and walk throughout entire shift.Engage guests waiting in line to check in.Must be able to work in a team and get along with others.Approach all encounters with guests and employees in a friendly, service-oriented manner.Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.AM, PM and Overnight shifts required.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag while working.Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.Greet guest in a pleasant mannerLoad and unload and offload cartsEscort guests to rooms, explain amenities and safety proceduresCheck/ store luggage for arrivals and departuresDeliver messages to meeting roomsDeliver flowers and packages to guest roomsComplete room changesGive directionsOpen doors