Care Progression and Transition Project Director - Case Management

Job Description

The Care Progression Project Director works in partnership with key stakeholders within all clinical settings to provide clinical and project management support for stakeholder engagement and process improvement in order to drive Length of Stay results for the medical center. The Care Progression and Transition Project Director will work closely with Triad Leadership and other resources and services to achieve program goals and ensure alignment to the Tufts Medical Center LOS priorities and metrics.

• Envisions entire projects from start to finish; develop clear, actionable plans to facilitate the launch of new programs and initiatives; coordinate the completion of deliverables and ensure that the vision is realized.
• Through data analysis and clinical practice able to understand all barriers, opportunities to optimizing LOS.
• Works effectively with all members of the key team to understand and implement improvement initiatives promoting safe and efficient care leading to LOS within targets.
• Manages projects involving staff, physicians and other stakeholders, including strategic planning, defining project deliverables, setting deadlines, and tracking milestones.
• Structures and manages the process for building buy-in among key stakeholders.
• Leads continual program improvement efforts.
• Develops reporting mechanisms and project management systems to ensure visibility of key accomplishments and issues and to resolve program inefficiencies.
• Collects and analyzes data to inform strategic decisions and resource allocation and to track program/project progress.
• Prepares reports, proposals, and presentations.
• Provides excellent internal and external communication.
• Develops, recommends, and manages resource effectively. Coordinates the assignment of tasks for the efficient utilization of available resources.
• Maintains collaborative team relationships with peers and colleagues in order to effectively contribute to the working group’s achievement of goals, and to help foster a positive work environment.
• Performs other similar and related duties as required or directed.

Qualifications

• RN / Clinical experience required.
• Prior Leadership experience as CND, PDD, ACNO or similar.
• Strong interpersonal and management skills to interact with healthcare leadership and support staff.
• Outstanding attention to detail, strong organizational skills, and the ability to anticipate programmatic needs. Ability to lead and direct others by setting priorities for completing multiple tasks.
• Concise and effective verbal and written communication skills–can talk easily to a variety of audiences. The ability to draft and present program materials is required. Some background in proposal writing desired.
• Ability to work with a wide range of constituencies in a diverse community.
• Works proactively and positively with all levels of staff and instill the highest standards of practice.
• Comfortable with ambiguity–works to resolve open questions, can define a process to resolve ambiguity, is comfortable that the plan may change.
• Ability to work urgently in a fast-paced and results-oriented environment.
• Shows good judgment, prioritizes.
• Keen analytical skills; ability to identify, gather, manage, and synthesize relevant information to support data-driven decisions.
• Demonstrated knowledge of applying continuous improvement in relevant settings.
• Flexible and able to adjust to shifting priorities and manage multiple projects in a fast-paced and dynamic work environment.
• Must be discreet with a high degree of professionalism and capacity to manage relationships with a variety of individuals in differing roles.
• Ability to work independently and as a part of a collaborative team.
• High-energy, proactive, self-starter who will do what is necessary to get the job done.
• Proficient with Microsoft Office Suite.
• Thorough knowledge of project management.

• RN Required
• MSN strongly preferred

• Minimum of five years’ experience directly related to the duties specified is required.
• Experience managing hospital / clinical project preferred.
• Expert use of data sets essential.
• Track record of good communication and able to work effectively within a team.
• Growth mindset.

An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

• Normal office work environment.
• Work requires frequent typing/computer keying, telephone use, and sitting for extended periods.

Additional Information

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. New England Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

All your information will be kept confidential according to EEO guidelines.