Hotel Concierge

The concierge is expected to act as an ambassador to the hotel.  They function as an integral part of the hotel operation – service to the guest.  The concierge is responsible for creating a welcoming first impression.  The concierge must be a multi-talented individual and he/she must be acquainted with the city.  Sophisticated in areas outside the hotel.  Able to demonstrate tact and diplomacy on a moment’s notice.The purpose of this position is for the concierge to have a positive effect on each guest experience.  The concierge will greet guests and assist with all questions and luggage, and provide recommendations for and directions to local corporate centers, attractions, and events.