Process Operations Associate

This role is open to any US office with preference to candidates out of our 275 Grove Street, Newton, Auburndale, MA 02466, USA office. We are seeking an enthusiastic, detail oriented, & operationally savvy Process Operations Associate to join the team. The ideal candidate is able to multi-task and stay organized while working on a variety of different projects within a fast-paced environment. This person will report to the Manager, Process Operations and will assist teams across the organization to help with various campaign setup & operational support as required.Essential Job Functions:Serve as project management support for a variety of marketing campaigns & projects Perform operational needs with a focus on ensuring campaign fulfillment requirements are met. This includes daily tasks like; campaign set up across various platforms, quality assurance checks, daily queue monitoring, etc. Work closely with various internal teams to identify, troubleshoot and resolve campaign issuesIdentify recommendations for process improvements & work with management to implement themAssist in creation & maintenance of best practices, documentation updates and checklists to share with the teamProvide general marketing operational support as needed