Senior Implementation Engineer

As a Security Services Engineer, you will be a key member of the global IGA team. You’ll partner closely with customers throughout the full deployment lifecycle to ensure successful delivery and long-term success with the CyberArk Identity IGA platform. You’ll serve as a trusted advisor and subject matter expert for customers and executive stakeholders. You’ll lead enterprise deployments, introduce best practices, and innovate in an evolving security landscape—helping customers align IGA with their business goals. Key Responsibilities Lead the planning and execution of Identity IGA implementation programs tailored to customer needs and business outcomes. Analyze short-term goals to identify business priorities, propose solutions, and evaluate impact and value. Build trusted advisor relationships with customers and executive sponsors, acting as the primary point of contact through deployment and service expansion. Demonstrate deep understanding of modern IGA principles, integration with SaaS and on-prem applications, best practices, and lifecycle flows. Collaborate with R&D and Product Management teams to share user experience insights, influence product direction, and promote automation and efficiency. Serve as the voice of the customer—gathering and sharing feedback to drive ongoing product and process improvement. #LI-JH1