Job Details

ID #55292227
State Michigan
City Ann arbor
Job type Full-time
Salary USD TBD TBD
Source Domino's
Showed 2026-08-21
Date 2026-08-21
Deadline 2026-10-20
Category Et cetera
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Director, Product Management

Michigan, Ann arbor, 48103 Ann arbor USA
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The Director, Digital Products, is responsible for defining, developing, and delivering Domino’s global store technology platforms and digital innovations in partnership with the Vice President, Operations Technology & Store Systems. This role blends product management discipline with digital innovation leadership, ensuring Domino’s continues to lead the industry in customer experience, operational consistency, and team member efficiency.This leader blends disciplined product management with applied innovation, ensuring that store platforms are scalable, intuitive, reliable, and future ready. The role partners closely with Operations, Technology, Franchise, Training, and Design teams to deliver solutions that improve speed, accuracy, service quality, and team member productivity while creating a modern in-store experience.Responsibilities and DutiesProduct Strategy & Roadmap OwnershipDefine and own the multiyear product vision and roadmap for store digital platforms and instore guest interaction technologies in partnership with the Vice President, Operations Technology & Store SystemsTranslate operational strategy and future store concepts into a sequenced product roadmap with clear outcomes, dependencies, and investment priorities.Balance foundational platform stability with innovative initiatives that enable next generation store experiences.Establish product principles and standards to ensure consistency, scalability, and ease of deployment across markets.Build business cases to evaluate opportunities, balancing customer experience, financial impact, and operational efficiency.Partner with business, operations, marketing, and technology leaders across regions to ensure alignment and adoption. Platform LeadershipOwn product management for core instore systems supporting operations, including order taking interfaces, order routing, kitchen and service displays, customer facing screens, and delivery tools.Partner with Operations and Franchisee teams to deeply understand in‑store workflows, service models, and team member pain points.Ensure products are intuitive, resilient, and designed for high volume, high variability restaurant environments.Drive continuous improvement across speed of service, order accuracy, labor efficiency, and satisfaction metrics.Oversee prototyping, pilot programs, and iterative testing to accelerate delivery of new digital capabilities.Monitor global competitive digital trends, recommending proactive actions to maintain Domino’s digital leadership.Define and manage product tiers to maximize scalability.Innovation & Future Store ExperienceOversee prototyping, pilots, and controlled market tests to rapidly validate concepts before scaling.Monitor emerging technologies and competitive trends in restaurant tech, retail, and hospitality, recommending proactive innovative investments.Partner with Store Design, Equipment, and Operations teams to integrate digital experiences into physical store environments and future store formats.Portfolio & Delivery ManagementEstablish intake, prioritization, and governance processes for tech product initiatives.Build and manage business cases that balance guest experience, operational impact, cost, and long-term platform value.Partner with technology and engineering teams to ensure clear product requirements, roadmap transparency, and predictable execution.Oversee phased rollouts, change management readiness, and adoption strategies to maximize impact at scale.Organizational Development & People LeadershipLead, coach, and develop a team of product managers and project managers.Build organizational capabilities that support both near-term product delivery and long-term innovation.Foster a culture of accountability, curiosity, and innovation across the team.Ensure cross-training and knowledge transfer to build resilience and scalability.

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