Concierge

A Concierge ​is committed to resident satisfaction in the apartment community. This position will assist in the daily workflow to ensure that all events, service requests ​are handled quickly and professionally. The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations.  (The shifts are customized as required by each site.)  Basic responsibilities will fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors.  ​The ideal candidate for the position will be enthusiastic, outgoing with an excellent customer service mindset.  This position is to satisfy resident’s requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate.