Vacancy expired!
Customer Service Representative role.
Job Requirements:
- Demonstrate the ability to promptly and courteously answer incoming calls.
- Conduct outbound calling for the CE pre-paid program to engage customers.
- Contact customers to schedule comprehensive equipment (CE) appointments.
- Collaborate closely with service dispatch to effectively coordinate appointment scheduling.
- Record and communicate messages accurately and promptly as necessary.
- Ensure precise capture, data entry, and upkeep of customer information in the system.
- Acquire comprehensive knowledge of our company, products, and services to adeptly address customer inquiries.
- Manage client appointments and match proficient staff to fulfill the assigned tasks.
- Formulate and execute clear goals and objectives aligned with the position, striving to meet or surpass established targets.
- Exhibit exceptional interpersonal skills to effectively interact with customers and team members.
- Maintain a professional, tidy, and presentable appearance at all times.
- Fulfill any additional responsibilities as delegated.
If you are keenly interested in pursuing this opportunity, we invite you to respond to this posting by submitting your résumé for our review. We look forward to considering your application.
Vacancy expired!