Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.Putting the consumer at the center of everything we do is critical to our success and executing flawlessly is expected from our members and our clients. We are seeking a Business Analyst as part of the OptumRx data governance team. This position will support all lines of OptumRx business to help drive marketing operations quality improvements, with an emphasis on data quality assurance process and procedures.You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities:
Evaluates and executes quality assurance processes to ensure quality standards, procedures and methodologies are in compliance and being adhered to
Increase communication and campaign project accuracy rates and reduce quality risks by auditing data files and associated marketing communication project material(s)
Document key quality success measures related to accuracy and timeliness of data governance reviews and associated projects
Monitor performance and quality control plans to review and identify any issues or ways to improve data quality associated with member and provider communication projects
Must be able to communicate with stakeholders and SMEs on marketing communications projects to determine their needs and give clear instructions on any remediations needed on the reviewed marketing communications and data that drives it
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:Before applying, please ensure each of these experiences are stated clearly on your resume under each applicable employer entry.
2+ years marketing communication experience, or related field, with an emphasis in quality and procedures
General proficiency with Microsoft Windows, Excel, and Word
Demonstrates solid attention to detail and critical thinking skills
Proven ability to complete analysis and/or escalation to resolve non-standard requests and complex problems
Proven excellent communication skills to partner across a wide range of key business partners and stakeholders to elicit and validate information to document project requirements and associated project workflows / process
Preferred Qualifications:
Healthcare experience
PBM experience
Workfront experience
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The hourly range for this role is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.