Vacancy expired!
UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) Positions in this function include those responsible for designing/developing, programming, maintaining, and publishing operational reports in support of the United Strategic Platform ("USP"). Provides insights and analysis utilized for decision making. May make recommendations based on the analysis and provide explanations for reporting results as needed. May be done for internal operational purposes as well as for customers. General Job Profile
- This customer facing position will work directly with executive level stakeholders within our USP teams to develop advanced UI reporting solutions. This position provides visibility, analytical, ad hoc and development capabilities leveraging data from different functional areas across the USP landscape.
- Working in a matrix environment by partnering with other partners in the USP program to deliver reporting need to support the expansion of the platform through new business and migration.
- Participates within an Agile framework across a matrix environment and fully utilizing agile tools (e.g., Swift KanBan)
- Participates in daily/weekly scrums to provide updates on assigned work as well as be aligned to new deliverables.
- Works closely with our business partners to identify impact of the work we do toward their organization goals.
- Follows uniform team branding with new and/or existing visualization solutions, including but not limited to platform and layout.
- Participates in reporting transformation as part of United Strategic Platform migrations
- Identifies and resolves technical, operational, and organizational problems within the team.
- Assists with setting team direction, resolving problems, and providing both assistance and guidance to team members
- May oversee work activities of peers and others in a matrix environment.
- Adapts departmental plans and priorities to address business and operational challenges
- Demonstrate and apply understanding of UnitedHealth Group's business (e.g., specific business capabilities, functions, processes, and business cycles) and knowledge of operations, goals, and policies and procedures of internal business partners (e.g., information contacts) to provide effective support to internal and/or external customers.
- Manage and protect data, adhering to applicable legal/regulatory requirements (e.g., HIPAA, PHI, PII, DOI, state and federal regulations)
- Propose and/or define long-term strategies for implementing process and/or reporting improvements
- Review competitive intelligence (e.g., report formats; aggregation levels) to identify trends and opportunities for new reporting solutions
- Identify and/or provide opportunities for additional training and learning to support process and report improvements
- Create and/or update presentation documents and materials to summarize results (e.g., written reports; PowerPoint deck; Tableau; graphs and/or charts)
- Review and/or identify appropriate report format to use (e.g., existing reports; new report) based on customers' needs and ensure they have appropriate access to reports (e.g., review security provisions; ensure proper documentation is obtained) in alignment with PADU
- Develop business context diagrams (e.g., business data flows, process flows) to analyze/confirm the definition of project requirements
- Demonstrate understanding of the difference between business requirements and technical solutions and define approach for storing and updating business requirements
- Collaborate with business and technical stakeholders (e.g., business owners, process owners, domain experts) to identify specific business requirements. Perform reviews with all stakeholders to obtain approval/signoff of project requirements documents (e.g., walkthroughs). Obtain needed resources (e.g., different functional teams; subject matter experts; internal and/or external stakeholders) to implement business solutions.
- Ensure that project requirements are clearly and comprehensively documented, understood and support traceability (e.g., Agile inspection)
- Define and update the project schedule to track/measure progress of the requirements gathering process (e.g., status, milestones, tasks, deliverables). In addition to supporting ongoing monitoring and adjustment of project scope/timelines/dependencies
- 4+ years SQL experience working with SQL Server and T-SQL
- 3+ years of developing reports in Tableau, PowerBI or other data visualization tools
- 3+ years navigating reporting databases/data warehouses (Star/Snowflake schema)
- 3+ years proven experience capturing requirements and documenting system/process changes
- 2+ years participating in projects following Agile Best Practices
- 2+ years Customer Facing experience including status updates, strategy discussions and managing complex/sensitive scenarios
- Advanced proficiency in Microsoft Excel, Word, Power Point
- Bachelor's degree or Work Equivalent
- Experience with Big Data technologies a plus (Hadoop, MAPR Hive, Spark)
- 2+ years of health care industry, claims experience
Vacancy expired!