Patient Access Specialist

Patient Access Specialist (2 positions!)Full-timeFrom $15.51 + DOE for experienced applicantsExcellent benefits package!Candidate review begins 10/2/2024 - position open until filledPosition Summary:Under the general direction of the Patient Access Manager, the Patient Access Specialist (PAS) works in various areas of the clinic performing clerical duties necessary to prepare patients for a visit. The PAS will answer phones, check patients in and out, verify patient income, arrange for payment, and make appointments and reappointments when necessary. PAS greets patients, prepares medical charts, gathers third-party payment information, collects and records payments at the time of service, and handles various forms of data with exceptional accuracy. The PAS answers and triages incoming phone calls, as well as delivers messages to departments, clinicians, and providers. The Patient Access Specialist is also responsible to verify insurance coverage, sliding-fee eligibility, and assist with system used for providing appointment reminders to patients. Position Requirements:Education: High School diploma or equivalent required; some higher education preferred.Experience: Two years prior experience in an office or high-volume customer service setting required.One-year prior health care office experience strongly preferred.Prior experience with Epic preferred.Physical Demands/Working Conditions: General office/clinic conditions are pleasant; good, clean working conditions where accident and hazards are negligible. Clear diction and acute hearing are necessary for effective communication with the staff and public. Work is scheduled and performed during clinic hours of M-F 8am-7pm and Sat-Sun 8-5. Schedules may require an occasional rotating weekend according to the needs of the clinic. Hourly differential of $2.50 is paid for hours worked on weekends. Work in varying degrees of temperature (heated or air conditioned). Work under extreme pressures. With or without accommodation, position generally requires sitting for approximately 4-6 hours per day and walking for 2 hours per day, light to moderate work with 20 pounds maximum weight to lift and carry, reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.