Basic Information
Reports to Plaza Evening and Weekend Supervisor
20 hours per week
$16.44 per hour
Position is open until filled.
What You’d Do:
Provide basic circulation and registration services to assure patrons ready access to library materials: Checks materials in and out; issues library cards; collects money on account charges; updates customer records in the database; verbally explains circulation policies and procedures; and processes patron requests for reserve items.
Provide excellent customer service: assist patrons with use of library databases, computer equipment, and software; process patrons’ request material; prepares and sends Interlibrary Loan requests; and provides patrons with reader’s advisory assistance.
Undertake special projects as assigned.
Work cooperatively with others.
Use decision making skills to improve the patron experience.
Transfer materials, which may weigh up 40 pounds, to and from book bins and shelves.
Work environment may be noisy or dusty.
You Need:
Ability to meet and serve the public, working effectively with patrons of all ages. Ability to learn library operations, services and policies, including computer procedures.
Ability to organize daily work routines for location effectively.
Ability to maintain cooperative working relationships with colleagues and the public.
Basic computer skills with a willingness to learn and keep current with emerging technologies.
Ability to follow oral and/or written instructions.
Ability to speak and understand English is required. Additional consideration may be given to individuals that are fluent in any non-English languages spoken in the Kansas City area including Somali, Swahili, Spanish, Arabic, French, Dari, Pashto, and Vietnamese.
Minimum requirements include high school diploma or an equivalent combination of education, work experience, and life experience.
Schedule
Fri 5pm - 9pm
Sat 9:30am – 6pm
Sun 9:30am – 6pm
How to apply
Please apply for this position through our web application system at https://kclibrary.org/jobs. Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees.