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Description
Robert Half is actively looking for a Help Desk Analyst. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Kansas City, Missouri, the Help Desk Analyst opportunity is a long-term contract / temporary role with the possibility of a conversion to a full-time employee.What you get to do every single day- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally- Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems- Independently investigate and implement solutions to technical issues Requirements - Strong problem solving and analytical skills- Experience in user administration and bug fixing in a client server environment- IT support ticketing system experience desired- Desktop Support experience required- Strong familiarity with Hardware Installation- Customer service experience desired- Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications- 2+ years of prior experience- Understanding of basic networking concepts Technology Doesn't Change the World, People Do.®Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.Vacancy expired!